What are the responsibilities and job description for the Tool Repair Technician position at SouthernCarlson, Inc.?
Do you have experience with repairing tools? Are you mechanically inclined and enjoy fixing equipment? Are you looking for an opportunity that opens doors to learning new areas and growth within a Company?
If so, we are looking for you to join our exceptional team as a Tool Repair Technician in Myrtle Beach, SC.
WHAT YOU’LL BE DOING
Troubleshoot and repair of nail guns and staple guns for customers
Demonstrate and provide effective equipment operation and daily maintenance training to customers
Regularly complete customer orders
Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.)
Communicate with sales team to ensure customer satisfaction
Problem-solve with sales team to determine best resolution to customer issues
Interact with customers providing the highest levels of service and productivity.
YOU MAY BE A GOOD FIT IF YOU HAVE:
Experience in construction, small engine repairs, pneumatic or electric power tool repair experience is preferred
Experience in the construction or industrial supply industry is helpful
Strong mechanical skills/abilities required
Customer service oriented
Strong organizational skills and attention to detail
Quick learner and able to retain knowledge
Basic computer skills
Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis
High school diploma or equivalent
WHY YOU’LL LOVE IT HERE
Daytime shift with great hours!
Our collaborative family culture
Opportunities for career growth
Competitive benefits package, including: Health, Dental and Vision
Opportunity to enroll in our 401k program with Discretionary Match
Paid time off
Notice: Offer for this position is contingent upon the completion of a satisfactory background check and a satisfactory drug test.