What are the responsibilities and job description for the RMA/CMA position at SouthernMED?
Description:
Assist medical providers in providing a high level of quality patient care. Performs a variety of duties in accordance with federal, state and local regulations along with established priorities and procedures of the practice.
Job Tasks:
Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
Instructs patients about medications and special diets as instructed by the medical provider
Explains treatment procedures to patients
Prepares patients for examination
Assists the physician during patient exams
Collects and prepares laboratory specimens
Performs basic laboratory tests
Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
Prepares and administers medications as directed by the physician
Performs blood collection following established procedures and utilizing universal precautions in accordance with OSHA standards.
Removes sutures and changes dressings
Maintain all logs and required checks in accordance with assigned duties. (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Triage and process messages from patients and front office staff to providers
Meets position requirements and performs essential functions.
Completes all mandatory training as required.
Performs other duties as assigned.
Quality and Customer Satisfaction:
Demonstrates commitment to superior customer experiences with a service-oriented attitude.
Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees.
Considers patient and employee safety. Takes initiative to identify and eliminate risks.
Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality.
Interpersonal Skills:
Communicates professionally and appropriately at all times.
Builds strong working relationships with co-workers and other staff while recognizing individual talents and perspectives.
Identifies, analyzes and solves problems.
Accountability and Productivity:
Accepts responsibility for decisions and actions.
Utilizes appropriate resources to effectively and successfully execute responsibilities.
Adheres to regulatory and company policies and procedures.
Requirements:
QUALIFICATIONS:
- High school diploma or equivalent.
- Certification / Registration in medical assisting.
- Experience in a pediatric medical practice preferred.
- Working knowledge of computer applications; prior experience with electronic medical records preferred.
- Ability to speak, read and write effectively.
- Ability to work independently without direct supervision.
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
MACHINES AND EQUIPMENT USED:
- General office equipment such as telephone, copy machine, fax machine, scanner, personal computer.
WORKING CONDITIONS:
- Indoor, temperature controlled, smoke free environment.
- Exposure or potential exposure to blood and bodily fluids may be required.
- May at times work under stressful situations.
- Handicapped accessible.
Physical requirements:
- Good visual acuity and ability to verbally communicate.
- Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.
DIRECT REPORTS - None
