What are the responsibilities and job description for the Customer Care Specialist position at Southland Sod Farms?
Local Agricultural company is seeking Experienced, Bilingual Customer Care Specialist to join our office in Oxnard.
Responsibilities:
- Provide excellent customer service
- Take incoming calls - Heavy call volume
- Data Entry - process orders accurately and efficiently
- Provide information and after sale support
Requirements:
- Bilingual (English & Spanish) MUST be Fluent
- Friendly & Upbeat personality
- Ability to multitask
- Excellent communication skills
- Minimum 3 years Customer Service experience
- Knowledge of Southern California freeways & cities a plus
- Knowledge of Microsoft word, Excel
- Must be able to prioritize and problem solve
- Works well with a team as well as independently
Our Office is open: Monday-Friday 8:00 am to 5:00 pm, Saturdays 7:00 am to noon
(will need to be available to work 1-2 Saturdays per month)
*Send resume to apply
**Principals only, No Recruiters**
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
Shift:
- No nights
Experience:
- Customer Service/Data Entry: 3 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $19 - $21
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