Parts Sales

Southland Transportation Group, a leader in medium and heavy-duty diesel trucks, buses & trailers, is a company with years of continual growth and service to the trucking industry.

Locally owned for more than 40 years, Southland has over 240 employees in Montgomery, Tuscaloosa, Huntsville, Homewood and Birmingham, Alabama

Our mission is simple. . . we will provide the best product and service to our customers. If you share that vision, come join our team.

Parts Sales is responsible for selling truck parts and accessories to customers, providing excellent customer service, and ensuring the efficient operation of the parts department. This role involves working closely with customers, understanding their needs, and offering solutions that enhance their vehicle performance and reliability.

Key Responsibilities

• Assist customers with selecting and purchasing the appropriate heavy-duty truck parts and accessories.
• Provide expert advice and recommendations based on customer needs and vehicle specifications.
• Address customer inquiries, concerns, and complaints in a professional and timely manner.
• Process sales transactions accurately and efficiently using the dealership’s sales systems.
• Maintain knowledge of current promotions, product offerings, and pricing to provide accurate information to customers.
• Monitor and manage inventory levels to ensure adequate stock and timely reordering of parts.
• Conduct regular stock checks and assist with inventory audits.
• Prepare and process parts orders, including special orders, ensuring timely delivery to customers.
• Coordinate with suppliers and manufacturers to obtain parts and resolve any supply chain issues.
• Stay updated on new product developments, industry trends, and technical specifications of heavy-duty truck parts.
• Participate in training sessions and product knowledge meetings to enhance sales skills and technical expertise.
• Maintain accurate records of sales transactions, customer interactions, and inventory levels.
• Generate and review sales reports, customer feedback, and other relevant metrics to identify opportunities for improvement.

Qualifications

• At least 3 years of experience in parts sales, preferably within a heavy-duty truck dealership or automotive parts environment.
• Strong knowledge of heavy-duty truck parts, accessories, and repair procedures.
• Excellent communication, customer service, and sales skills. Proficiency in using point-of-sale systems and inventory management software.
• High school diploma or equivalent; additional training or certification in automotive parts or sales is a plus.
• Ability to lift and carry heavy parts as needed. Strong attention to detail and organizational skills.

Benefits:

• Health and Dental Insurance
• Vision Insurance
• Short Term & Long-Term Disability Insurance
• Flexible Benefits Plan
• Life Insurance
• 401k including Employer Contributions
• Paid time off including 8 paid holidays.
• Paid continuing training
• Incentive Plans

Job Type: Full-time

Schedule:

• Day shift

Work Location: In person