What are the responsibilities and job description for the Food and Beverage Supervisor position at Southshore Lagoon?
Metro Lagoons is growing fast, and we are looking for motivated individuals to grow with us! If you are an energetic and enthusiastic professional. Come join the team at the best lagoons in the United States!
JOB SUMMARY : Food and Beverage Supervisor plays a pivotal role in the smooth and efficient daily operations, ensuring that guests receive exceptional service in F&B departments functions. Also maintaining daily records of business transactions. This role combines leadership, customer service, and operational oversight to create a positive guest experience.
KEY RESPONSIBILITIES:
- Training and supervising employees to ensure that they are performing their jobs correctly
- Monitoring employee productivity to ensure that goals are being met
- Coordinating employee schedules, including shift changes and absences
- Overseeing inventory of food and beverage supplies, ordering new items as needed
- Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness
- Managing employee payroll by reviewing time cards and processing paychecks
- Interviewing, hiring, and training new employees as needed
- Establishing budgets for food, labor costs, and other expenses related to running the business
- Providing customer service by answering questions about menu items or suggesting items based on customer preferences
QUALIFICATIONS:
- Proven experience as food and beverage supervisor or similar role
- Excellent people skills with a customer service orientation
- Outstanding leadership abilities
- Up-to-date with food and beverages trends and best practices
- Ability to stay calm under pressure
- Excellent communication and interpersonal skills
- Food safety certification
BENEFITS: Paid time off, Paid Health Insurance for Full Time employees, Dental and Vision Insurance, Life Insurance and 401(k)
