What are the responsibilities and job description for the Patient Care Representative - Bilingual Spanish Preferred position at Southside Community Health Services?
Job Overview
Are you passionate about making a difference in the lives of others? At SCHS, a full-service, non-profit healthcare clinic serving the vibrant South Minneapolis community, we are on a mission to improve health outcomes by delivering exceptional care, removing barriers, and promoting healthy lifestyles. Join our dynamic team of 90-120 employees and help us make a meaningful impact every day.
Role Overview
As a Patient Care Representative in our Dental Clinic, you will play a vital role in ensuring efficient patient flow and delivering outstanding customer service. You’ll assist patients with appointments, provide information, verify insurance, collect payments, and support smooth clinic operations.
Key Responsibilities
- Answer clinic phones and provide accurate information or relay messages.
- Schedule and confirm dental appointments while ensuring efficient patient flow.
- Greet patients, update registration details, and assist new patients with forms.
- Process payments, verify insurance, and ensure billing accuracy.
- Maintain a clean and welcoming front office and lobby area.
- Support team efforts by participating in meetings and quality improvement initiatives.
- Assist with interpreting and dispensing glasses, if needed.
- Handle other duties as assigned.
What You Bring
- Skills: Confidence, excellent customer service, attention to detail, and grace under pressure.
- Attributes: Team-oriented, flexible, culturally competent, and mission-driven.
- Qualifications:
- Training as a receptionist.
- Experience scheduling dental appointments (Epic software experience preferred).
- Bilingual (English/Spanish) preferred.
- Strong computer and organizational skills.
Why Join SCHS?
- Be part of a supportive, collaborative environment focused on community health.
- Make a tangible difference in the lives of patients from diverse backgrounds.
- Enjoy a fulfilling, full-time position with growth opportunities.
How to Apply
If you are committed to exceptional care and share our mission, we’d love to hear from you. Apply today to join a team that truly makes a difference!
Southside Community Health Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Wellness program
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- Minneapolis, MN 55409 (Required)
Ability to Relocate:
- Minneapolis, MN 55409: Relocate before starting work (Required)
Work Location: In person
Salary : $20
