What are the responsibilities and job description for the Patient Care Representative-Dental position at Southside Community Health Services?
About Southside Community Health Services
Welcome to Southside Community Health Services, where your career can transform lives. Situated in the heart of South Minneapolis, we are dedicated to delivering compassionate, high quality primary care to underserved individuals and families.
At Southside, our values drive everything we do. Care, excellence, teamwork, inclusion, and accountability are the cornerstones of our approach. We operate as a full-service care clinic, committed to providing exceptional and comprehensive health services in a professional, inclusive, and culturally responsive environment.
Join a team that excels in clinical quality outcomes; Southside ranks nationally in the top 10% as a Quality Leader. Make a real difference with us at Southside Community Health Services.
About the role
The Patient Care Representative - Dental plays a crucial role in ensuring efficient patient flow, and providing excellent customer service.
Key Responsibilities
- Answering phones, providing information, and scheduling and confirming dental appointments.
- Ensuring the pre-visit process is followed and verifying patient insurance information.
- Greeting patients, assisting with registration, and maintaining accurate records.
- Collecting payments and ensuring charge sheets are completed.
- Supporting continuous quality improvement efforts and attending staff meetings.
- Keeping the front office and lobby clean and organized.
- Assisting with interpreting, if needed, and dispensing glasses if Vision Clinic staff are unavailable.
- Collaborating with team members to provide a seamless patient experience.
What We"re Looking For :
Confidence, professional judgment, and the ability to stay calm under pressure.
Ability to build rapport and work with patients of diverse backgrounds.
Position Details and Benefits
This is a full-time, hourly, non-exempt position with a starting pay rate of $19 / hour.
Benefits Include :
Join our team and enjoy a supportive work environment, competitive pay, and a comprehensive benefits package designed to help you thrive both professionally and personally!
Work Environment
This position operates in a professional optical clinic environment, requiring the use of standard office equipment and vision clinic tools. The role involves extended periods of stationary work, occasional movement within the clinic, and fine motor tasks such as eyeglass adjustments and lens handling. Effective communication skills are essential for interaction with team members and patients. Light lifting (up to 5 lbs.) and occasional use of cleaning products may be required.
Southside Community Health Services is an Equal Opportunity Employer. Reasonable accommodation can be made for qualified individuals with disabilities.
PI259966054
Salary : $19
