What are the responsibilities and job description for the Patient Service Representative position at Southside Eye Care?
Southside Eye Care is seeking a reliable candidate with outstanding patient service skills. The ideal candidate will be a team player, friendly, motivated and organized. A caring demeanor and the ability to build and maintain patient rapport is critical. Attention to detail is a must.
Some daily duties are as follows:
- Handles patient scheduling for Ophthalmic/Optometric appointments, as well as ancillary testing.
- Checks the database for available schedules to meet patient's needs for dates and times
- Confirms future appointments as well as any changes to existing appointments with patients via phone
- Performs insurance verification, determines eligibility for services, and informs patients of the financial responsibility for services.
- Collects insurance and demographic information and updates the system as needed. Ensures all necessary insurance eligibility and authorizations is complete prior to appointment.
Previous experience working in Ophthalmic/Optometric office or hospital registration helpful. Typing skills essential, 45 wpm required.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Ophthalmology
Schedule:
- Monday to Friday
Work Location: In person