Technical Training Manager

Southwark Metal Manufacturing Company is seeking an experienced Technical Training Manager to join our team. This position will play a pivotal role in supporting our sales and marketing teams, HVAC wholesalers, and contractors by delivering technical expertise and developing impactful training programs.

Who we are:

Since 1946, Southwark Metal Manufacturing Company has been a family owned, private company specializing in providing high quality sheet metal pipe, duct, and fittings for residential HVAC systems. Third generation ownership and a highly dedicated management staff that are committed to the company legacy of workmanship, personalized service, and customer partnership. Southwark Metal currently has seven facilities strategically placed across the United States to better serve our customers.

What You’ll Do:

As the Technical Training Manager, you will:

• Develop and deliver training programs focused on airflow dynamics, duct sizing, and HVAC product knowledge.
• Conduct technical presentations for distributors, contractors, and industry organizations.
• Provide technical training and support to customer service, sales teams, and external partners.
• Assist marketing in updating technical literature, digital content, and promotional materials.
• Create and maintain technical documentation, including installation guides, specifications, and troubleshooting manuals.
• Represent Southwark at industry events such as ASHRAE, ACCA, and SMACNA.
• Serve as the technical liaison to code inspectors, engineers, and regulatory authorities.
• Monitor industry trends and government regulations to inform strategic decisions.
• Collaborate with manufacturing and sales teams to develop innovative products and solutions.
• Support the sales team by responding to technical inquiries and addressing product performance issues.
• Contribute to marketing campaigns with technical recommendations and insights.
• Build and maintain relationships with industry professionals, including distributors, contractors, and engineers.

What We’re Looking For:

You may be a great fit for this role if you have:

• A Bachelor’s degree in Business, Engineering, or a related field.
• At least 5 years of experience in HVAC manufacturing, installation, or sales.
• Proven success in technical product training and support.
• In-depth knowledge of airflow dynamics and ductwork sizing principles.
• Strong ability to convey complex technical concepts to non-technical audiences.
• Familiarity with industry organizations, standards, and regulatory guidelines.
• Strong communication skills, project management experience, and the ability to collaborate across teams.
• A valid driver’s license and ability to travel independently.

The Southwark Way:

The Southwark Way is more than just a philosophy – it’s the foundation of our company culture. It represents our commitment to quality, integrity, and teamwork. At Southwark Metal Manufacturing Co. we believe in doing things right the first time, every time. We prioritize collaboration, continuous improvement, and respect for one another, ensuring that every team member has a voice and a role in our success. The Southwark Way means taking pride in our work, supporting our colleagues, and striving for excellence in everything we do.

Benefits:

At Southwark Metal Manufacturing Co., we believe benefits are more than just compensation – they’re about investing in the well-being and growth of our team. Our benefits package is designed to support every aspect of your life, from comprehensive healthcare coverage to professional development opportunities. We are committed to fostering a work environment that values your contributions and helps you achieve a healthy work-life balance. Below is a brief overview of benefits available to full-time employees:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• Paid Holidays, bereavement and Jury Duty
• 401(k) plan with company match
• Paid Time Off – Personal and Vacation
• Opportunities for career growth and development

Southwark Metal Manufacturing Co. is an Equal Opportunity Employer. We are committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status. If you need reasonable accommodations for any part of the application or hiring process, please notify our Human Resources team.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Philadelphia, PA 19154: Relocate before starting work (Required)

Work Location: In person