What are the responsibilities and job description for the Service Porter position at Southwest ADI?
About Frank Kent Motor Company
In addition to competitive pay, employees at Frank Kent Motor Company also receive a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career growth and advancement.
About The Role
The Service Porter at Frank Kent Motor Company is an integral member of our customer service team in the automotive industry.As a Service Porter, you will provide exceptional customer service and support to our clients while maintaining the cleanliness and organization of our service department. This role is perfect for individuals who are passionate about cars and customer service, and are looking to grow their career in the auto industry.
What You'll Do
In addition to competitive pay, employees at Frank Kent Motor Company also receive a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career growth and advancement.
About The Role
The Service Porter at Frank Kent Motor Company is an integral member of our customer service team in the automotive industry.As a Service Porter, you will provide exceptional customer service and support to our clients while maintaining the cleanliness and organization of our service department. This role is perfect for individuals who are passionate about cars and customer service, and are looking to grow their career in the auto industry.
What You'll Do
- Greet and welcome customers to the service department in a friendly and professional manner
- Assist customers with their service needs and answer any questions they may have
- Park and retrieve customer vehicles in an organized and efficient manner
- Maintain cleanliness and organization in the service department, including the service drive, waiting area, and restrooms
- Wash and detail customer vehicles as needed
- Communicate effectively with service advisors and technicians to ensure timely completion of service appointments
- Record accurate mileage and fuel levels of customer vehicles upon check-in and check-out
- Assist with any other tasks or projects as assigned by management
- High school diploma or equivalent
- Customer service experience, preferably in the automotive industry
- Valid driver's license with clean driving record
- Ability to drive both manual and automatic transmission vehicles
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Physical ability to lift and move objects up to 50 pounds
- Flexibility to work weekends and evenings as needed
