What are the responsibilities and job description for the Provisioning Agent - Part Time position at Southwest Airlines Co.?
Overview:
RESPONSIBILITIES
PHYSICAL ABILITIES
Starting pay of $17 per hour plus Benefits you’ll love:
- Opportunities for overtime and shift pick-ups
- Fly for free on any open seat on all Southwest flights (your eligible dependents fly, too)
- Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck*
- An annual ProfitSharing contribution toward retirement—when we profit, you profit**
- Competitive health insurance for you and your family
- Opportunity to buy Southwest Airlines common stock at a 10% discount
JOB SUMMARY
- Provides legendary Customer Service by assuring aircraft is provisioned and fully serviced with supplies while in compliance with Company, contractual and regulatory requirements.
- Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
RESPONSIBILITIES
- Warehouse area:
- Works in warehouse, preparing items for stocking and operating forklift and pallet jacks as necessary
- Packs and repacks liquor, beer, wine containers and completes inventory with an electronic device
- Warehouse area:
- Works in warehouse, preparing items for stocking and operating forklift and pallet jacks as necessary
- Packs and repacks liquor, beer, wine containers and completes inventory with an electronic device
- Loads and stores multiple bags of ice for loading onto provisioning trucks. Handles 30 or Works in a cooperative spirit to ensure the success of our Company
- Must be able to meet any physical ability requirements listed on this description
- May perform other job duties as directed by Employee's Leaders
Southwest Airlines is an Equal Opportunity Employer
Qualifications:
KNOWLEDGE, SKILLS AND ABILITIES
- Must be able to read, write and fluently speak and understand the English language
- Must be able to successfully complete Provisioning Agent training (classroom and on-the-job) and probationary and/or evaluation period
- Prior to completion of probationary period, Employee must abide by the Probationary Attendance Control Policy
- Employee must maintain a satisfactory rating on all performance evaluations, which are given at 50 day, 100 day, 150 day and annually
- Must be aware of hazardous situations and be able to handle emergencies as needed
- Must work under tight time constraints to accomplish quick turns of aircraft
- Must be alert to moving vehicles, aircraft, or personnel
- Must be able to use radio equipment
- Must be able to communicate information and instructions verbally and/or with radio equipment
- Must be able to type and/or use computer keyboard with sufficient speed to meet demands of the job
- Must be able to work on provisioning trucks and provisioning stands at heights of 10 feet or above
- Must be able to read documents, follow instructions, learn and understand provisioning procedures, rules, and regulations including federal and local security regulations
EDUCATION
- No education requirement
EXPERIENCE
- No experience requirement
LICENSING/CERTIFICATION
- Must be able to obtain a SIDA badge and meet all local airport requirements
- Must possess a valid state motor vehicle operator's license
- May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights.
- Requires you to obtain and maintain USPS Clearance and meet all requirements to handle US Mail
PHYSICAL ABILITIES
- Must be able to perform the job functions within a limited space and able to lift and move items of 70 pounds and/or, more on a regular basis and repetitively lift weights of 25 to 65 pounds on raised surfaces
- Must be able to observe, and discern safety practices and communicate with Team members verbally and in writing
- Must be able to bend, stretch, and squat to position self while working in the designated work areas including aircraft galleys, provisioning vehicles, warehouse/office area, and other designated work areas
- Must be able to operate cutting tools to open supply boxes
OTHER QUALIFICATIONS
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must be able to work various shifts including nights, weekends, holidays, and overtime as outlined in the labor agreement
- Must be fully vaccinated against COVID-19 by start date to comply with Executive Order 14042, which requires employees of federal contractors to be fully vaccinated against COVID-19
Effective March 1, 2022, Southwest Airlines is voluntarily increasing the starting wage rate for Ground Operations and Cargo Agents to at least $17 per hour. This impacts roles such as Ramp, Customer Service, Operations, Provisioning, and Cargo Agent New Hires. If hired prior to March 1, 2022, your starting wage rate begins at least $15 per hour until the new rate goes into effect on March 1, 2022.
401(k) match contributions are subject to the plan’s vesting schedule.
The starting wage rate increase above the contractual minimum wage is reviewed periodically and can be changed or discontinued at any time at the Company’s discretion.
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