Sr Software Engineer - Enterprise Services

JOB DESCRIPTION

Department : Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description :

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Software Engineer delivers on our Purposeby supporting the BOSS (Booking Operational Search System), COSS (Customer Operational Search System, CPS (Customer Profile Service), and Rosetta products for the IDF Customer and Commercial Data Delivery Teams. This role identifies and prevents production problems and implements immediate resolution efforts across technology areasacross the enterprise. This Engineer joins an impactful team that works with shared services and stakeholders across various departmentsand supports business capabilities that span a variety of applications and programs. The Senior Software Engineer is a team player who is proactive, eager to take on challenges, and excited to support impactful initiatives that drive the future of Southwest.

Additional details :

This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are : Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Job Summary

Advanced experience in designing, writing program code, testing, documenting, and implementing functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Identifies and prevents production problems and implement immediate resolution efforts across technology areas. Mentoring Software Engineers, holistic vision of organization and impact, focusing on “shift left” activities.

Responsibilities

Drive the technical direction and feature roadmap of large-scale cloud systems

Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members

Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions

Drives detailed definition of feature requirements through discussions with product managers and customers

Supports continuous improvement by investigating alternatives and new technologies

Prepares and installs solutions by determining and designing system specifications, standards, and programming

Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems

Mentor Software Engineers to allow for skill / knowledge development through advice, coaching, and training opportunities

Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience

Proactively shares knowledge and skills of software development and testing to solve a range of problems

Advanced knowledge of at least one required programming language

Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams

Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences

Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work

Ability to mentor others

Ability to lead ideating, presentations, mentoring and group-thinking sessions

Ability to influence without authority

Education

Required : High School Diploma or GED

Required : Bachelor's Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training

Experience

Required : Advanced-level experience, seasoned and specialized knowledge in software development and methodologies

Preferred : Knowledge or experience with Agile or SAFe methodologies​​

Preferred : Knowledge or experience with ServiceNow / DASH

Preferred : Languages – Java, Python, SQL

Preferred experience with the following :

GraphQL

REST

ElasticSearch

AWS Services : il.e. API Gateway, Route53, Lambda, Opensearch, VPC, Cloudwatch, DynamoDB, JWT, Confluent Kafka

Messaging Services : TibcoEMS, Kafka

CI / CD

CCP (SWA's Cloud Common Platform)

GitLab

Grafana

Frameworks – Spring (Web, Integration), JUnit

Performance testing

Licensing / Certification

N / A

Physical Abilities

Ability to perform work duties from [limited space work station / desk / office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits :

Competitive market salary from $134,750 per year to $149,700 per year

• depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love :

Southwest Airlines is an Equal Opportunity Employer.

Salary : $134,750 - $149,700