What are the responsibilities and job description for the BDC Agent - Service Department - North Corpus Christi Honda position at Southwest Automotive Group?
Business Development Center (BDC) Agent - Service Department - North Corpus Christi Honda
Our Dealership is seeking a full time business development agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker.
Service BDC experience preferred but not required. Our Service BDC agents help manage communications for the needs of our growing service department.
Skill set and tasks required in the following areas:
- Answering incoming calls
- Logging customer information into our software
- Schedule service department appointments
- Respond to customer web based requests
- Follow up communication via phone and/or email
- Computer proficiency using MS Office, email, and general internet
- The ability to learn and utilize multiple computer programs
- Previous call center experience preferred but not required
- The ability to meet deadlines
- Strong interpersonal, communication and team work skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
- Health Insurance
- Dental Insurance
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
About Our Dealership
We appreciate our customers and aim to make them customers for life! We value community, support local businesses, vendors, suppliers and charitable organizations. We want to give back to our community and cultivate long term relationships with our neighbors. Our employees are keys to our success. Our dealerships provide a supportive place where you belong as a member of a team that works together to reach its goals. Many of our dealerships are multi-time winners of the prestigious President’s Award, given only to the very best dealers in the nation.
We are a non-discriminatory employer.