SUD Reception and Engagement Assistant (Secretary) - FT, St George

Do you believe in the power of community and that recovery for people with substance use disorders (SUD) is possible? Are you a positive individual with the ability to connect with a diverse group of people? Do you have exceptional organization, written and verbal communication skills, and are adept with software and technology programs? Do you enjoy working as part of a team as well as independently? If you are a self-starter, have strong interpersonal skills, are a creative thinker, and have the ability to have fun, then we have a place for you.

Work hours are Monday through Friday, 8:00 am – 5:00 pm with a one-hour lunch. Position includes an excellent benefit package (medical, dental, vision, paid vacation and sick leave, paid holidays, retirement/URS pension, 401k match, etc.). Driver’s License and High school diploma or equivalent required. This position primarily answers phones, schedules appointments, greets clients, accepts payments and is responsible for data input in our electronic health record as well as coordinates intake appointments, processes prior authorizations of services, and assists with referrals.

For more information about Southwest Behavioral Health Center, visit us at www.sbhc.org and apply online at sbhc.e3applicants.com

GENERAL PURPOSE:

Performs a variety of complex secretarial, clerical and records maintenance duties as needed to expedite the delivery of services and programs provided through and coordinated by the substance use disorder department. Performs routine reception and communication duties as needed to receive and direct incoming telephone calls and clients.

SUPERVISION RECEIVED:

Works under the direct supervision of the Saint George SUD Staff Supervisor and the general supervision of the SUD Program Manager.

SUPERVISION EXERCISED:

None.

ESSENTIAL JOB FUNCTIONS:

Operates personal computer equipment to utilize various word and data processing programs as needed to type departmental records, technical and/or statistical reports, file information, and general correspondence.

Maintains records, files, indexes and books according to established methods and procedures; compiles and tabulates data for records and reports; keeps books requiring ledger entries related to petty cash account and program revenues; reviews account balances to assure current posting and accuracy.

Receives telephone and personal callers; responds to routine and non-technical questions; directs specific and technical questions to appropriate staff member.

May perform as backup to other secretarial or clerical personnel related to computer operations, general office maintenance or other related functions.

May perform initial intake on clients, completing paperwork, inputting information in computer systems making sure all information is accurate and complete.

Performs other related duties as required.

MINIMUM QUALIFICATIONS:

1. Education and Experience:

A. High School Diploma or GED;

AND

B. One (1) year of responsible clerical and secretarial experience preferred;

C. Experience working with individuals with SUD preferred. This could include specific training or certifications in substance abuse treatment (i.e.: peer support specialist, case management, etc.);

OR

C. An equivalent combination of education and experience.

2. Able to pass a background check

3. Valid motor vehicle driver’s license (equivalent to a State of Utah Class D)

Required Knowledge, Skills, and Abilities:

Working knowledge of telephone and interpersonal communication etiquette; working knowledge of general office maintenance and practices; working knowledge of recording and filing procedures and methodologies; working knowledge of the operation of standard office equipment; working knowledge of basic mathematics; working knowledge of written correspondence, general writing, grammar, spelling, punctuation, etc; working knowledge of basic public relations.

Ability to communicate effectively, verbally and in writing; ability to perform basic mathematical calculations; ability to operate standard office equipment; ability to develop effective working relationships with supervisors, fellow employees, and the public; ability to work independently and manage work assignments in a high interpersonal contact environment; ability to demonstrate maturity necessary in dealing with sensitive and confidential material.

Skilled in the ability to establish priorities, works independently, and proceeds with objectives without supervision. Skilled and able to handle and resolve recurring problems.

Special Qualifications:

A. Type 40 wpm.

B. CPR/First Aid certification (within 30-days and annually thereafter)

C. Physically able to lift up to 40 lbs., climb stairs, transport clients, etc.

Job Type: Full-time

Pay: From $16.33 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $16