What are the responsibilities and job description for the Direct Care Provider Administrative position at Southwest Behavioral & Health Services?
Join Southwest Behavioral Health Services – The Leading Behavioral Health System in Arizona. With over 40 years serving our patients all over Arizona, we strive each day to inspire people to feel better and lead fuller lives. Southwest Behavioral & Health Services is one of Arizona’s fastest growing organizations, and we’re looking to fill a BHT position with hard working and motivated individuals.
We are currently looking for Direct Care Providers to join our Inpatient program!
Job Preview at a Glance:
Challenging and rewarding position in our Inpatient Location providing behavioral health interventions in a structured, non-hospital setting that assists adults in overcoming behavioral health crisis. Services are provided in a locked facility with 24-hour nursing coverage on the premises, court ordered treatment is also provided. You will have the opportunity to be a pivotal change maker in the lives of clients by connecting them with community resources. Working in an acute care setting, no two days are the same; you will be challenged with varied of patients overcoming behavioral health crisis.
This is a Direct Care Provider position that will transition into an administrative position involving Care Coordinator and Utilization Review duties.
Essential Duties:
Direct Care Provider:
- Provide assessments of members in crisis and assist in setting/reaching attainable goals.
- Pre-vocational training
- Documentation and case management
- Crisis intervention
- Individual and counseling services to seriously mentally ill members
- Responsible for contributing to and creating a recovery-based environment.
- Work with significant others and integrate them in the treatment plan where appropriate
- Supervise and monitor members while on site.
- Check vital signs as needed.
Administrative Duties:
- Reviews documents received and requests required documents to appropriate level of care for members.
- Evaluates eligibility information regarding services and benefit package.
- Maintain contact with utilization manager and out of home placement in order to ensure continued stay documentation, documentation of contact and coordination occurs as required and to ensure medical necessary services are received by members. Obtains prior authorizations from T/RBHAs when necessary.
- Assists consumers, families or guardians in securing appointments with support services and agencies, as needed for KOU.
- Assists with arranging for transportation for consumers for community services and/or medical appointments as needed for KOU
- Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided.
- Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers.
- To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.
- Notify OP in INPT admission.
- Apply for AHCCCS when needed.
- Completes Certificate of Need (CON), and Re-Certification of Need (RON) documents.
- Scan RONS and CONS into charts
- Verify AHCCCS eligibility and Scan AHCCCS eligibility into charts.
- Obtain authorizations from T/RBHAs and insurance when necessary
- Update UR log
- Follow up with internal and external agencies to address issues related to eligibility and enrollment.
- Daily tracking of all authorizations, with use of Excel spreadsheet, to ensure correct authorization numbers and dates of service.
- Daily communications with fund sources to secure authorization for inpatient services. Trouble shoots and resolves barriers with securing authorization for inpatient services.
- Track funding sources daily and work closely with CFS for accuracy in Axiom.
- Chart avadavat as necessary.
Schedule: This is an in-office Monday-Friday Schedule.
Requirements
- Minimum requirement consists of a 21-year age
- A High School Diploma/GED and two years of relevant experience; OR
- A related Associate’s degree and six weeks of relevant experience; OR
- A non-related Associate's degree and one year of relevant experience; OR
- A related bachelor’s degree; OR
- A non-related bachelor's degree plus six months of relevant experience in behavioral health
- Bilingual (English/Spanish) speaking preferred
Benefits:
- 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
- 10 paid holidays
- Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
- We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
- Career Development – Benefit from our culture of internal promotion!
- We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
- Employee Assistance Program, Health & Wellness and much more!
About SB&H
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/
Mission and Values
Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.
Delivering compassionate care to enhance lives and improve communities.
- Compassion
- Integrity
- Quality
- Empowerment
- Innovation
- Trust
SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ial functions.
