Program Coordinator

Southwest Behavioral & Health Services is hiring a Program Coordinator to join our residential site, Northern Landing. This is a full-time position working 40 hours per week.

Location: Dunlap Ave and 7th Street

Schedule: Monday through Friday with flexibilities needed

Salary: Starts at $62,000

Job Preview at a Glance:

As the Program Coordinator, you’ll be responsible for the coordination and development of both programing and staff to support the needs our consumers diagnosed with mental illness and possible co-occurring substance abuse issues. This position manages day to day program operations, maintains facility at maximum capacity, and ensures fulfillment of contract requirements. Services include community integration, pre-vocational training and a variety of additional services designed to meet the individual needs of each consumer. Services involve both individual and group delivery methods with an emphasis on computer based documentation of treatment goals for each consumer and ongoing progress notes maintained by staff. The Program Coordinator will hire, train and develop staff, review and evaluate treatment plan content and timeliness of documentation, and intervene in crisis situations as needed to ensure the safety and well-being of both our consumers and staff.

Responsibilities:

• Provides, plans, and supervises direct care services for seriously mentally ill adults, with Co-Occurring and Co-morbid Disorders in a residential or community setting.
• Responsible party to supervise staff and coordinate all related clinical and administrative program functions
• Develops written clinical and administrative program protocols for appropriate treatment based on individual needs and Recovery Based practices.
• Functions as an integral part of an interdisciplinary team to develop and implement treatment or case plans, assessment criteria, programmatic goals, objectives and activities.
• Coordinates with case management, day treatment, vocational, psychiatric, or any other staff also working with the same consumers.
• Provides clinical assessment, diagnosis, psychotherapy, and treatment planning services to consumers both individually and in groups.
• Intervenes in crisis situations as needed and coordinates with the crisis team.
• Attends CCE and consults with supervisors and peers to improve service delivery
• Documents client service provided according to approved clinical standard rules, regulations, and procedures
• Conducts periodic audits of clinical records, services provided, and administrative processes
• Provides staff with regular and ongoing documentation of supervision
• Available to work days, evenings, and/or weekends, as the schedule requires.
• Required to carry company cell phone and be scheduled on-call on a rotational basis.
• Must be Licensed with the AZ Board of Behavioral Health

Qualifications

• Minimum requirement consist of 21-year age,
• Bachelor's degree plus 5 years’ experience of related healthcare/behavioral health and management.
• One year of supervisory experience along with demonstrated aptitude and ability to be a leader, manage conflicts, and set standards.

Preferred:

• Master’s degree in the behavioral health or related field (psychology, social work, education) and at least one year direct experience preferred.

Benefits

• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspective, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience

• 5 year(s): Behavioral Health

Education

• Bachelors or better in Psychology or related field