What are the responsibilities and job description for the Client Service Representative position at Southwest Business Corp?
A company is looking for a Loss Draft Client Service Representative to provide customer service support and manage client relationships.Key ResponsibilitiesProvide support to financial institutions by managing escalated or time-sensitive issuesManage a client-specific inbox and assist with consumer complaintsReview requests for exceptions to standard processing guidelines and present trends to leadershipRequired QualificationsBachelor's Degree from an accredited college or equivalent experience preferredMinimum of three years of experience in insurance processing, banking, claims processing, or customer serviceExisting knowledge of Loss Draft processesProficient in Microsoft Office, including Word, Outlook, and ExcelExperience with automated sales management tools, preferably SalesForce.com
