What are the responsibilities and job description for the RECEPTIONIST position at Southwest General?
Summary
Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years!
Why work at SWGHC? In addition to the outstanding culture, we offer great benefits, no rotating shifts, free parking and are close to the turnpike and I71. Come join our team! #loveajobthatlovesyouback
RECEPTIONIST OUTPATIENT OAKVIEW
Oakview Behavioral Health Services offers a variety of outpatient mental health services focusing on mental health and substance use disorders in both adults and adolescents. They offer a variety of programs using Dialectical Behavioral therapy including both partial hospitalization and intensive outpatient services.
HOURS:
Full-time, day shifts 8:00AM-8:30PM.
POSITION SUMMARY:
The receptionist performs a variety of clerical skills. The position is heavily oriented towards public contact in terms of telephone and in person interactions with patients and family members. Duties include scheduling appointments, typing, customer relations, filing and miscellaneous charting activities. Confidentiality must be maintained at all times. The receptionist position focus is telephone scheduling and patient phone calls, front desk operations or a combination of both.
MINIMUM QUALIFICATIONS:
Education:
High school graduate or equivalent and medical terminology knowledge preferred.
Required length of experience:
Six months prior experience in physician or hospital setting preferred, one year clerical experience is necessary and should include typing a minimum of 30 wpm and basic knowledge of personal computer.
Filing system knowledge is also required.
Strong organizational skills in billing and familiarity with ICD-9 and CPT coding preferred.
Communication skills with the general public in person and on the telephone are required.
Additional Information
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