Is support tech

Responsibilities About Temecula Valley Hospital Temecula Valley Hospital (TVH), part of Southwest Healthcare, brings advanced technology, innovative programs, patient-centered and family sensitive care to area residents.

The hospital features private patient rooms; emergency care; advanced cardiac and stroke care; orthopedics; general and surgical specialties.

TVH is nationally recognized for Patient Safety designated by The Leapfrog Group as a Top Hospital in both and and has received 10 A Leapfrog Hospital Safety Grades, most recently in Spring .

The hospital was recently recognized by U.S. News & World Report’s Best Hospitals - for Heart Attack, Heart Failure and Stroke, Pneumonia and COPD, as well as the Healthgrades Cardiac Surgery Excellence Award.

TVH is a DNV Certified Comprehensive Stroke Center and has received eight Women’s Choice Award Achievements as One of America’s Best Hospitals for Stroke Care and One of America’s Best Hospitals for Patient Safety.

Other accolades include : the American Heart Association / American Stroke Association’s Get With The Guidelines® - Stroke GOLD PLUS with Target : Stroke Honor Roll Elite and Target : Type 2 Diabetes Honor Roll, Mission Lifeline® - STEMI Receiving Center GOLD PLUS, Mission Lifeline® - NSTEMI GOLD, Blue Distinction® Center Designation for Quality in Knee and Hip Replacement Surgeries, The Joint Commission’s Gold Seal of Approval for Certification for Hip and Knee Replacement, first hospital in the state of California to achieve certification as a Gluten-Free Food Service facility, 3 Star Medicare Hospital Compare Rating, the American College of Cardiology Chest Pain Center with Primary PCI and Resuscitation Accreditation, the honor of the Inland Empire’s Top Workplaces and , has been designated an Aetna Institute of Quality Cardiac Care Facility for comprehensive heart and vascular treatment-including Cardiac Medical Intervention, Cardiac Rhythm Programs and Cardiac Surgery.

For more information, please visit Information Services Support Technician The Information Services (I.S.) Support Technician provides technical support to multiple facilities across the Region, including hospital staff and physicians, as well as internal and external employees.

Provides Tier II support issues regarding hardware, software, and networking for Universal Health Services, Inc. (UHS) technical assets.

End user issues are reported by using different mediums of communication including primarily online work-orders, phone, instant messaging, and in-person.

The Information Services (I.S.) Support Technician is responsible to ask appropriate questions and makes informed decisions using tools including an online knowledge base.

Issues that require higher level of troubleshooting are escalated using the online trouble ticket system to the appropriate Tier III support staff member.

The I.S. Support Technician is accountable for groundwork including installation and maintenance of end-user workstations, hospital issued phones, and peripherals connected to the workstations.

Qualifications High School Graduate or equivalent required Associate’s degree from an accredited College or University in computer related field, trade school certificate in computer related studies, or equivalent combination of education and experience preferred.

One to two years of experience in computer hardware, software, break / fix and troubleshooting experience required, acute care setting preferred.

One to two years of experience providing customer support for Windows 10 in an enterprise environment required, acute care setting preferred.

A or N certification desired. Must have valid California Driver’s License and reliable transportation. Job requires travel between facilities on a daily basis.

This opportunity offers the following : Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive compensation Excellent Medical, Dental, Vision and Prescription Drug Plan k plan with company match About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc.

UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune corporation, annual revenues were $14.

3 billion in . During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96, employees and continues to grow through its subsidiaries.

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.

S. States, Washington, D.C., Puerto Rico and the United Kingdom. *UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc.

and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc.

All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware.

Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware.

Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and / or method without a valid written search agreement in place for this position will be deemed the sole property of UHS.

No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

Last updated : 2024-06-18

Salary : $14