What are the responsibilities and job description for the Portfolio Manager position at Southwest Heritage Bank?
Southwest Heritage Bank, formerly Bank 34 and Commerce Bank of Arizona, is committed to providing our employees with competitive compensation along with a comprehensive benefits program that provides the care you and your family need to lead healthy, productive lives.
The position of the Portfolio Manager (PM) is responsible for gathering and analyzing credit information on current and potential customers; determine that the opportunity fits with the objectives and credit standards of the Bank; and prepare credit presentations in coordination with Lenders.
The Portfolio Manager is primarily responsible for timely preparation of new loan requests and renewals. The PM has knowledge of advanced lending concepts, structures, practices and procedures and of various government guaranteed loan programs. The PM relies on experience and judgment to perform a variety of tasks. Works under general supervision and promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new products/services. The PM oversees the ongoing monitoring of the assigned portfolio performance to effectively manage credit risk and maximize return to the Bank.
Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.
The essential duties included but are not limited to:
- Gathers data from customers and prospects, internal and external sources, prepares spreadsheets and analyzes financial information including financial statements and tax returns; contacts Lenders and customers/prospects directly to request additional information and clarification of data.
- Prepares Credit Presentations on new money requests for new and existing customers in a timely manner. Prepares annual review presentations for customers within the assigned portfolio. Works closely with Lender and Loan Operations to manage loan pipeline and workflow.
- Assists Lenders in developing accurate risk ratings on loan relationships. Continually monitors the assigned loan portfolio for signs of stress or deterioration and proactively recommends upgrades or downgrades as warranted.
- Works closely with Lenders and Loan Operations to ensure that renewals are completed timely in order to avoid any administrative past dues.
- Responsible for monitoring covenants of customers within assigned portfolio to identify deteriorating credit conditions and compliance with loan agreements. Assists Loan Officer in documenting covenant violations and approval of covenant violation waivers (if requested).
- Provides recommendations on loan structures and terms.
- Manage existing relationships via regular customer contact, oversee timely annual review and renewals of existing facilities and manage financial reporting and collateral tickler and exception reports.
- Develops knowledge of SBA programs in accordance with SBA SOPs and USDA loan programs. PM will work with Loan Operations to complete / compile appropriate application & documentation, complete servicing actions and correspond with the appropriate servicing centers.
- Actively participates in customer and prospect meetings, both on-site and at the customer’s or prospects’ place of business as needed. PM will document customer and prospect meetings and site visits as necessary.
- Will serve as secondary Bank contact for the customer.
- At the Chief Credit Officer’s and Lenders discretion, PM may be responsible for managing their own portfolio (not assigned to other Lenders.
- Interviews prospective applicants and requests specified information related to loan or credit application; corresponds or re-interviews applicants to resolve questions regarding application information.
- Assisting Lenders in performing pre-qualification assessments and analysis of financial condition and risk of financing requests.
- Assists in customer loan closings, as needed at the direction of the Lender.
- Performs periodic review and audit of customer loan files.
- Consistently applies good decision-making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures.
- Protects the Bank’s assets and maintains quality of portfolio by adhering to lending processes, policies & procedures, compliance, legal and ethical requirements and regulations, audit requirements and established risk management guidelines.
- Develops knowledge of various industries, economy, market conditions, interest rates, participating banks and competition.
- Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business.
- Completes projects as requested by the Credit Administrator, Senior Credit Administrator, or Chief Credit Officer.
- May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business.
- Adheres to all Bank policies including, but not limited to Bank Secrecy Act, Privacy Act, Anti-Money Laundering Regulations and Information Security policy.
- Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
- Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
- Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities.
- Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
- Performs other duties as may be assigned.
Qualifications
Education & Experience
- BS/BA in business; and 3-5 years of banking experience and/or training; or the equivalent combination of education and experience.
-
Advanced experience, knowledge and training in all lending activities, terminology, products and services.
Knowledge & Communication Skills
- Advanced knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
- Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, speak clearly to customers and employees. Ability to develop and maintain relationships internally and externally.
- Ability to communicate courteously and professionally (both written and oral) before groups of customers, team members, and management of the Bank.
- Exceptional organizational and time management skills.
Analytical & Decision-Making Skills
- Ability to formulate and execute basic mathematical formulas to perform analytical analysis or financial analysis that supports decision making or other action.
- Ability to handle multiple tasks simultaneously and meet established deadlines.
- Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
- Ability to work independently as part of a team to achieve company goals.
- Demonstrates the ability to adapt to change. Understand that change will occur, expect it, effortlessly perform during and after the change using the perspectives, tools, and techniques provided within the organization.
- Excellent organizational and time management skills.
- Ability to document rationale, issues and conclusions of accounting decisions, actions taken, processes, pronouncements, etc. in memos or other written forms.
Computer/Software/Other Equipment Skills
- Basic knowledge of Office365, including Word, Excel, PowerPoint, and Outlook. Ability to operate standard office equipment such as PC, printer, fax/copier, and telephone.
- Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
Benefits
- 401k with employer match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid time off
- Paid Holidays
- Life Insurance
- Short Term Insurance
- Long Term Insurance
Southwest Heritage Bank is an Equal Opportunity Employer.
