What are the responsibilities and job description for the Parts Associate position at SOUTHWEST JCB INC?
Job Details
Job Location: Las Cruces - Las Cruces, NM
Salary Range: Undisclosed
Description
Summary
The Parts Associate is responsible for demonstrating superior customer service to our internal and external customers by providing professional assistance in person and via phone and ensuring accuracy in the procurement and fulfillment of all parts orders.
Responsibilities:
The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.
- Precisely take orders through all available tools and resources (phone, text, counter, and email)
- Effectively research and create orders using internal inventory and external partnerships, as needed
- Assist in managing and controlling parts inventory
- Ship and receive incoming and outgoing orders with accuracy
- Replenishment of company Vans, review requests and fill
- Make hose assemblies using in house tools
- Ensure warehouse and counter is well organized, clean and stocked
- General clerical duties including but not limited to filing, emailing, creation of orders.
Qualifications
Qualifications
- High school graduate
- Previous parts experience in a retail or warehouse environment preferred
- Proficiency with MS Word, MS Excel, Outlook
- Organizational and time management skills
- Inventory control ability
- Good oral and written communication skills
- Valid California drivers license
- Expected to attend parts classes when offered by management
- Appearance must be neat and professional
Physical requirements
- Must be able to repetitively stoop, bend, push, pull, squat, climb and kneel on a regular basis
- Must be able to operate computers, hose making machines
- Must be physically able to repetitively lift 50 pounds unaided (must ask for assistance if lifting over 50 pounds)
- Must be physically able to operate / drive, a company van if necessary to go to customer site
- Must be physically able to speak and interact with other company associates
- Must be physically and mentally able to read, write, and follow directions
