Program Director (HSPR)

Job Summary:

The Program Director is responsible for the operational, managerial, and administrative duties relating to the Home Study and Post Release program.  The Program Director maintains a flexible, organized and efficient work schedule and is subject to work overtime and be on-call.

Essential Functions:

• Provide overall supervision and management of all program personnel including recruitment, hiring, training, and terminating.
• Collect, maintain and submit monthly, quarterly, and annual reports to the appropriate personnel at Southwest Key Programs’ national headquarters and the Office of Refugee Resettlement (ORR).
• Adhere to negotiated annual budget and spending requirements. Review monthly financials to ensure compliance with operations/contract requirements. Assess program financial needs prior to annual budget negotiations.
• Facilitate the established training guidelines and curriculum for employee training.
• Monitor and maintain compliance with organization, licensing, and funding source for all program departments.
• Develop corrective action plans or disciplinary memos to address performance.
• Provide case consult for high-risk cases.
• Complete individual weekly 1-to-1 meetings with staff.
• Complete monthly program meetings to provide updates and disseminate information.

Other Functions:

• Develop and maintain productive relations with local, state and federal stakeholders.
• Able to react to change productively and handle other essential tasks as assigned.
• Attend all organizational required trainings.
• Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
• Travel as needed for trainings, conferences or other program needs.
• Maintain a safe work environment that is free from distractions.

Qualifications and Requirements:

• A combination of one of the following:
  • Master’s degree in social work or an equivalent degree in behavior sciences or a social service field, with a minimum of three (3) years of progressive experience conducting home studies and working with immigrant populations, and should be knowledgeable about family preservation, kinship care, and/or general child welfare, may include part-time, volunteer or internship experience. Minimum of one (1) year supervisory experience.
  • Bachelor’s degree in behavior sciences or social service field, with at least five (5) years of relevant employment experience, that demonstrates advanced levels of supervisory and financial management experience
• Must possess experience managing projects, including both financial and managerial responsibilities.
• Must possess excellent organizational, writing, analytical, and processing skills.
• Should be able to perform conflict resolution or crisis intervention and have excellent communication skills.
• Must possess excellent time management skills and be flexible to schedule changes.
• Position requires on call – 24 hours/day.
• Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel).
• Maintain a clean driving record and must be eligible to drive on behalf of SWK.
• Must possess a valid state driver's license, current driver's insurance and access to reliable transportation.
• Must be available to travel.
• Cleared Tuberculosis test results.
• Cleared background check from appropriate entity.
• Must be fluent in English and Spanish
• Maintain annual training requirements/licensure/certifications.
• Must be at least 21 years of age at the time of hire.
• Cleared drug test results (Texas programs only)

Physical Demands:

• Job requires extended periods of sitting; use of various office equipment; traveling by car and plane for extended periods of time.

Work Environment:

This is a work from home job where high levels of self-motivation and organizational skills are needed. Employees must have a quiet, private space in which to work at home. The Program Director will work closely with staff in various time zones throughout the United States therefore early morning or after hour work may be needed.