Travel Companion

Job Summary:

The Travel Companion is responsible for the line of sight supervision of the unaccompanied minor(s) and families by established transportation by land and air policies and procedures. All services shall be provided by established standards, principles, and ethics of the profession.    #SWWR

Essential Functions:

• Responsible for the safe and secure transportation of unaccompanied minors (s) and families in a humane manner by established transportation by land and air policies and procedures.
• Ensures that orientation is provided to all children and families in a language they understand.
• Reviews the documentation to ensure it contains all information needed for travel.
• Completes, verifies and provides documentation to all parties involved.
• Prepares to work with uncooperative individuals in both controlled and uncontrolled situations.
• Prepares meals and snacks for the children and/or family units for the duration of the transport.
• Logs transportation details, such as medication, meals offered, eaten, and refused.
• Provides clean and appropriate clothing based on weather conditions at the destination location.
• Reports to the Command Center(s) at established checkpoints and advice on any changes, disruptions, or concerns throughout the transportation route.
• While traveling, the YCWE, may incur out-of-pocket expenses. These expenses will be reimbursed by the company as long as proper documentation is presented (receipt and expense report) in a timely manner. Travel Companion will be required to provide documentation of all duties performed while on shift.
• Other duties as assigned.

Other Functions:

• Attend all organizational required training.
• Attend departmental and program meetings to ensure that up-to-date information is received and/or information on policy changes or practices is adhered to.
• Travel as needed for training, conferences, or to transport youth to destinations located within the U.S.

Qualifications and Requirements:

• a high school diploma with 2 years of relevant experience
• Available for domestic travel 100% required. International travel is voluntary.
• Ability to comprehend and speak (both) Spanish and English fluently.
• Possess a valid and current driver’s License. ​
• Able to navigate an airport environment, coordinate with airline customer service if required and be familiar with TSA screening requirements.
• Must be able to multi-task, be detail-oriented, be organized, and have excellent verbal and communication skills.
• Proficiency with computers, common office equipment, and MS Office products.
• Must be computer literate.
• Must be able to maintain a flexible work schedule.
• Clean criminal background check from appropriate entity.
• Cleared Tuberculosis test results.
• Cleared drug test results (this one is for Texas programs only).
• Must be at least 21 years of age at the time of hire.
• Bilingual (English/Spanish)
• Experience working with children with special needs

Physical Demands:

• Ability to ascend/descend stairs.
• Ability to lift 15 lbs.
• Able to communicate verbally and listen to constant surveillance of children’s activities.
• Ability to stand, particularly for sustained periods.
• Able to receive and understand detailed information through oral communication.
• Able to withstand changing environmental conditions with the weather (rain, lightning, and winds).
• Able to withstand and manipulate through construction areas, sports fields, etc.

Work Environment:

This is a twenty-four-hour residential facility at which minors receive multiple services. There are three shifts per twenty-four-hour period. Hours and duties of work shifts are subject to change. The noise levels vary from mild to moderate. Employees and clients may be exposed to prevalent weather conditions. The position is required to eat client meals during shifts with the clients.