What are the responsibilities and job description for the Child Evaluation Center Advocate position at Southwest Montana Community Health Center?
FLSA Non-Exempt, Full-time M-F 8-5
Competitive Wage DOE - benefits eligible
Must pass an intensive criminal background check
Candidate review begins on 4/11/2025; position open until filled
Position Summary
The Child Evaluation Center (CEC) is a program of the Southwest Montana Community Health Center. This position is responsible for coordinating tasks associated with the CEC such as: scheduling forensic interviews and medical exams with the Multi-Disciplinary Team (MDT), families, initial contact with families during a forensic interview, completing paperwork and explaining the process of the forensic interview. This individual provides families and victims with information about the criminal justice system, their case, and referrals to resources throughout the life of their case. This position is 8:00-5:00 Monday through Friday with some flexibility and ability to work from home. The CEC is primarily staffed by one individual with support from other positions within the clinic and the Multi-Disciplinary Team. This position will coordinate Silver Bow and Deer Lodge Counties.
Position Requirements
Education: Bachelor’s Degree, preferably in Social Work or a Social Services-related field.
License: Valid Montana Driver’s License in good standing.
Experience: At least 2 years’ experience in case management or child protection.
Job Requirements
These duties are the essential functions and are not all-inclusive of all duties that the incumbent performs.
Immediate Supervisor: Director of Behavioral Health; in their absence, designee
Physical Demands/Working Conditions
General office/clinic conditions are pleasant; good, clean working conditions where accidents and hazards are negligible; requires short periods of moderate lifting, pushing or pulling objects up to twenty pounds. Clear diction and acute hearing are necessary for effective communication with the staff and the public.
The position is based in the Butte and requires occasional travel to Anaconda. Company cars are available, however the use of a personal vehicle may be necessary occasionally.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. By signing below, I acknowledge that I understand duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
About Southwest Montana Community Health Center
We are proud to partner with the Butte Job Service to assist job seekers. If you need free assistance preparing a professional resume, or preparing for an interview, please contact the Butte Job Service. They can be reached at 406-494-0300 or at www.montanaworks.gov. Their office is located at 2201 White Blvd., Butte, MT. Southwest Montana Community Health Center is a mission-driven, non-profit Federally Qualified Health Center (FQHC). FQHCs are community-based healthcare providers that receive funding from the Federal government to provide comprehensive primary care services in underserved areas. FQHCs provide care to all individuals, regardless of their ability to pay, and offer a sliding fee discount based on income. FQHCs must meet certain requirements to receive funding, such as providing services to medically underserved areas or populations, offering a comprehensive set of primary care services, and having a governing board that includes patients. Southwest Montana Community Health Center is a recognized National Committee for Quality Assurance (NCQA) Patient Centered Medical Home (PCMH). PCMH designation is gained by meeting certain standards set by the NCQA. These standards include providing comprehensive, coordinated care, using evidence-based practices, and engaging patients in their care. Community health centers that receive PCMH designation are recognized for providing high-quality, patient-centered care that improves health outcomes and reduces costs. PCMH is our model of primary care that emphasizes care coordination, communication, and patient engagement to improve the quality of care and patient outcomes. The PCMH model encourages providers to work as a team to coordinate and manage care for patients, provide timely access to care, and use evidence-based practices to improve outcomes. The PCMH model also emphasizes the importance of patient engagement, providing patients with the tools and resources they need to take an active role in their own health care. We opened our doors in 1986 under the name Butte-Silver Bow Primary Healthcare Clinic Inc. Our main clinic is in Butte, Montana, and we have locations in Dillon and Anaconda, Montana. We offer medical, dental, behavioral health, care management, pharmacy, and clinical pharmacy services to everyone. We accept most insurances and private-pay clients, as well as uninsured or underinsured clients. Our passion is to ensure that healthcare remains accessible and affordable to everyone. Our clinics care for more than 13,000 patients annually and employs more than 150 people in our various locations.
Competitive Wage DOE - benefits eligible
Must pass an intensive criminal background check
Candidate review begins on 4/11/2025; position open until filled
Position Summary
The Child Evaluation Center (CEC) is a program of the Southwest Montana Community Health Center. This position is responsible for coordinating tasks associated with the CEC such as: scheduling forensic interviews and medical exams with the Multi-Disciplinary Team (MDT), families, initial contact with families during a forensic interview, completing paperwork and explaining the process of the forensic interview. This individual provides families and victims with information about the criminal justice system, their case, and referrals to resources throughout the life of their case. This position is 8:00-5:00 Monday through Friday with some flexibility and ability to work from home. The CEC is primarily staffed by one individual with support from other positions within the clinic and the Multi-Disciplinary Team. This position will coordinate Silver Bow and Deer Lodge Counties.
Position Requirements
Education: Bachelor’s Degree, preferably in Social Work or a Social Services-related field.
License: Valid Montana Driver’s License in good standing.
Experience: At least 2 years’ experience in case management or child protection.
Job Requirements
- Clear background check
- Practices confidentiality
- Exhibits professional behavior in all facets of work
- Demonstrate teamwork with all staff and MDT members
- Flexible and adaptable in high stress situations
- Resilience in a field that involves high trauma
- Efficient and able to prioritize
These duties are the essential functions and are not all-inclusive of all duties that the incumbent performs.
- Learns and follows the Standards for Accreditation for a National Children’s Advocacy Center
- Ensure the documentation for training is appropriately filed
- Communications training required for MDT members and CHC staff
- Registers participants in required training courses and coordinates travel/training needs
- Schedules peer review for forensic interviewers and uploads cases to My Case Review for Medical Peer Review
- Create and file agenda and sign sheet for Forensic Interview Peer Review
- Schedule forensic interviews and forensic medical exams for team members and families
- Schedules and attends MDT Case Review for Silver Bow and Deer Lodge Counties
- Communicate the dates/times of meetings using Outlook Calendar
- Set up for MDT meetings
- Prepare, print, and file Confidentiality Sign In Forms
- Prepare, print, and shred the agenda for MDT meetings/case review
- Participate in the Outcome Measurement System survey system at least annually
- Uses evidence-based best practices for responding to child victims of crime
- Must possess technology skills including use of Microsoft products, telehealth equipment, recording equipment and more
- Provides education and information to the victim and to the non-offending caregiver including information about the forensic interview process
- Assists the non-offending caregiver or guardian in completing consents for the forensic interview and/or medical exam
- Provides general information about the criminal justice process, the child protective services process, and the functions of the MDT
- Educates the non-offending caregivers on the dynamics of abuse and provides information and treatment referrals as needed
- Conducts follow-up contact with the victim and/or non-offending caregiver at minimum intervals of one-week post-interview and one-month post-interview depending on the life of the case and/or as needed by the family
- Updates the MDT of victim’s status as appropriate
- Documents follow-up in NCATrak
- Remains available to the non-offending caregiver as a liaison to the MDT by providing information to the victim and non-offending caregiver(s) regarding possible charges, court preparation, educational resources and/or any other general information
- Enter log of referral and the disposition/outcome; to include tracking the start of cases through adjudicated and/or closed to services in NCATrak
- Connect children and non-offending caregiver(s) to needed resources such as Restraining Orders, therapy, medical, Victim Compensation, and assistance in obtaining other needed services
- Provide statistics from NCATrak to the NCA or Children’s Alliance of Montana (CAM) as requested
- Assist in providing prevention education and awareness training within the local and regional communities
- Maintain a high level of professional excellence and credible reputation among the various constituent organizations involved in the MDT
- Maintain log of sexual assault kits on DOJ website
- Other duties as assigned
- Assist in monthly report and statement preparation for Amplifund
- Competence in cultural humility
- Ability to operate a computer; competence with Microsoft Office; ability to master organizational software
- Excellent oral and written communication skills
- Ability to organize and prioritize tasks
- Ability to work under pressure and with a variety of personalities and roles
- Strong attention to detail and problem-solving skills
- Ability to work independently and as a team member
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Speaking — Talking to others to convey information effectively
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one
- Reading Comprehension — Understanding written sentences and paragraphs in work-related documents
- Service Orientation — Actively looking for ways to help people
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Coordination — Adjusting actions in relation to others' actions
- Negotiation — Bringing others together and trying to reconcile differences
- Persuasion — Persuading others to change their minds or behavior.
- Time Management — Managing one's own time and the time of others
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making
- Instructing — Teaching others how to do something
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
- Practices within scope of education, training, and personal capabilities
- Follows federal, state and local legal guidelines
- Maintains HIPAA & OSHA compliance
Immediate Supervisor: Director of Behavioral Health; in their absence, designee
Physical Demands/Working Conditions
General office/clinic conditions are pleasant; good, clean working conditions where accidents and hazards are negligible; requires short periods of moderate lifting, pushing or pulling objects up to twenty pounds. Clear diction and acute hearing are necessary for effective communication with the staff and the public.
The position is based in the Butte and requires occasional travel to Anaconda. Company cars are available, however the use of a personal vehicle may be necessary occasionally.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. By signing below, I acknowledge that I understand duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
About Southwest Montana Community Health Center
We are proud to partner with the Butte Job Service to assist job seekers. If you need free assistance preparing a professional resume, or preparing for an interview, please contact the Butte Job Service. They can be reached at 406-494-0300 or at www.montanaworks.gov. Their office is located at 2201 White Blvd., Butte, MT. Southwest Montana Community Health Center is a mission-driven, non-profit Federally Qualified Health Center (FQHC). FQHCs are community-based healthcare providers that receive funding from the Federal government to provide comprehensive primary care services in underserved areas. FQHCs provide care to all individuals, regardless of their ability to pay, and offer a sliding fee discount based on income. FQHCs must meet certain requirements to receive funding, such as providing services to medically underserved areas or populations, offering a comprehensive set of primary care services, and having a governing board that includes patients. Southwest Montana Community Health Center is a recognized National Committee for Quality Assurance (NCQA) Patient Centered Medical Home (PCMH). PCMH designation is gained by meeting certain standards set by the NCQA. These standards include providing comprehensive, coordinated care, using evidence-based practices, and engaging patients in their care. Community health centers that receive PCMH designation are recognized for providing high-quality, patient-centered care that improves health outcomes and reduces costs. PCMH is our model of primary care that emphasizes care coordination, communication, and patient engagement to improve the quality of care and patient outcomes. The PCMH model encourages providers to work as a team to coordinate and manage care for patients, provide timely access to care, and use evidence-based practices to improve outcomes. The PCMH model also emphasizes the importance of patient engagement, providing patients with the tools and resources they need to take an active role in their own health care. We opened our doors in 1986 under the name Butte-Silver Bow Primary Healthcare Clinic Inc. Our main clinic is in Butte, Montana, and we have locations in Dillon and Anaconda, Montana. We offer medical, dental, behavioral health, care management, pharmacy, and clinical pharmacy services to everyone. We accept most insurances and private-pay clients, as well as uninsured or underinsured clients. Our passion is to ensure that healthcare remains accessible and affordable to everyone. Our clinics care for more than 13,000 patients annually and employs more than 150 people in our various locations.
