Intake Specialist

OVERVIEW OF POSITION

As an Intake Specialist, you will work with aduls, children, adolescents and their families to enroll them in behavioral health services with Southwest Network. This will include intakes, assessments, clinical formulation, diagnostics, interim service plans, crisis plans, safety plans, and other clinical documentation as needed. You will also be an advocate and resource for families entering the behavioral health system, providing information, guidance and support as needed to assist families in understanding services, the availability of peer support, the 12 Principles of The Arizona Vision for Children, and their rights.

REQUIREMENTS

• Master’s degree in behavioral health or related field required; prefer a master’s degree with independent or associate level licensure in clinical social work, marriage and family therapy, professional counseling, and/or substance abuse counseling
• One year of behavioral health experience in a Medicaid managed care environment preferred
• One year of intake and assessment experience in a behavioral health-related field preferred
• Must maintain current CPR, First Aid and Therapeutic Options certifications
• Must maintain a valid Arizona state fingerprint clearance card
• Must have and maintain a valid Arizona driver’s license
• Must be at least 21 years of age

KNOWLEDGE AND EXPERIENCE

Knowledge of behavioral health case management functions, counseling, and psychiatric treatment modalities and community resources required. Must have knowledge of the spectrum of mental illnesses, DSM-5 codes and descriptions, psychotropic medications and crisis intervention. Must have knowledge and experience formulating clinical diagnostics and making treatment recommendations. Knowledge of community based and family centered behavioral health services preferred. Must maintain good member and family relationships, possess excellent verbal and written communication skills, and be able to identify priorities and stay organized. Preferred typing skills of 40 WPM.

COMPENSATION and BENEFITS

• This position is offered at a fair, competitive salary.
• Medical, Dental, and Vision insurance
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time (10 paid holidays per year!)
• Tuition reimbursement
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance 
• Employee Assistance Program and Employee Discounts
• Tobacco Cessation Program
• Virta Prediabetes Reversal Program
• Hinge Health
• Bilingual stipend available

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

ABOUT OUR CHILD & ADOLESCENT SERVICES DIVISION

In the treatment of children and adolescents, we are known for getting youth in quickly, treating even the most challenging cases, offering helpful parent and family support, and providing quality, compassionate care. Using the nationally recognized Child and Family Team process and with treatment tailored to each person’s strengths, needs, and culture, youth can stay in the home, be productive in school, and have a hopeful future. Integrated health services address both behavioral and physical health issues, and special programs for teens and young adults help them realize their potential and become independent adults. We also collaborate with the Arizona Department of Child Safety to provide families involved in child welfare with comprehensive service plans which integrate all aspects of care and treatment. All members of the team practice in a manner that is consistently mindful of the 12 Principles of The Arizona Vision for Children.

ABOUT SOUTHWEST NETWORK

Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.

We truly understand how important our employees are to those they care for, and how critical they are to our mission. As one of our employees, we will look after as many of your professional and personal needs as we can and make sure your work environment is productive, yet pleasant and informal. We are committed to offering you opportunities for personal and career growth, and we value and reward innovation, collaboration, dedication, and strength.