What are the responsibilities and job description for the Dental Receptionist position at Southwest Pediatric Dental Associates?
- Duties
- - Greet and welcome patients as they arrive at the dental office- Answer phone calls and schedule appointments for patients- Verify insurance coverage and process patient information- Maintain and update patient records using Dentrix software- Assist with billing and payment processing- Provide excellent customer service and address patient inquiries or concerns- Coordinate with dental staff to ensure smooth patient flow and efficient office operations- Perform general administrative tasks such as filing, faxing, and organizing documents
- Skills
- Previous experience as a dental receptionist or in a similar role preferred- Proficiency in using Dentrix- Strong knowledge of medical terminology and procedures- Excellent communication and interpersonal skills- Ability to multitask and prioritize tasks in a fast-paced environment- Attention to detail and accuracy in maintaining patient records- Knowledge of insurance billing processes and coding is a plus- Familiarity with Eaglesoft or other dental practice management software is a plus. Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Medical Specialty:
- Pediatrics
- Surgery
Schedule:
- 10 hour shift
- 4x10
Work Location: In person