What are the responsibilities and job description for the Operations Analyst III or II - Model Coordination position at Southwest Power Pool?

Southwest Power Pool (SPP) is about more than power.

We’re about the power of relationships.

Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory.

We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by : Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package :

Competitive and transparent pay with bonus opportunities
Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
Relocation bonus (if applicable)
Hybrid working environment for positions that are eligible
Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time.

While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range.

We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Operations Analyst II - Pay Range$ 68,600 - $ 85,750 Operations Analyst III - Pay Range : $ 76,000 - $ 96,900 As an Operations Analyst in Model Coordination you will : Support Model Coordination activities across multiple groups within SPP.

This role assists in performing key functions for Model Coordination, ensuring accurate and timely updates for Market Participants (MPs), Transmission Customers (TCs), and other stakeholders.

The position will also provide leadership, support project management, and assist in process enhancements. Key Responsibilities :

Assist in documenting and implementing MP registration and Reliability changes in relevant SPP Models during scheduled or emergency updates.

Support the development and completion of Change Requests (CRs) related to Market and Reliability Model updates.

Provide recommendations to enhance the efficiency and quality of Model Coordination functions.

Gain and develop expertise in Operations systems and tools, including power and transmission system concepts.

Take leadership in developing and refining complex Operational processes, procedures, and tools.

Analyze performance metrics and provide recommendations for process improvement.

Ensure compliance with SPP governing documents and industry standards.

Facilitate stakeholder relationships and manage project scopes, milestones, and timelines.

Provide support to junior analysts and assist in team collaboration for complex projects.

Assist with special projects, audits, and compliance documentation as required.

Demonstrate a strong understanding of SPP's mission, core values, and culture, and apply them to day-to-day responsibilities. To be successful in the role we're looking for :

Bachelor of Science degree in a technical or business discipline : (Two (2) years of relevant job-related experience may be considered in lieu of degree requirement)

Operations Analyst III - Four (4) years of relevant job-related experience (in excess of degree requirement above)

Operations Analyst II - Two (2) years of relevant job-related experience (in excess of degree requirement above)

Able to handle most types of assignments or tasks independently, regardless of complexity or difficulty; broad knowledge or experience in field; can coach other junior analysts in some assignments or tasks

Strong inter-personal, oral, and written communication skills.

Proficient in PC applications (word processor, database, spreadsheet) necessary including familiar with Microsoft Office applications and Project Management concepts and tools.

Ability to function with constantly changing and multiple priorities as well as have motivation to take appropriate expedited action when required.

Initiative to stay abreast of industry developments

Ability to work with a broad spectrum of individuals with diverse interests when resolving problems

Understanding of and compliance with SPP Policies and Procedures Preferred :

Bachelor's degree in a technical or business discipline

Four (4) years of relevant job-related experience in assessment and analysis, data analysis, and ad hoc report writing

NERC Certification

Working knowledge of NERC Reliability Standards, SPP Criteria, Integrated Marketplace Protocols, and applicable OATT (Tariff), and OATT Business Practices

Project Management Experience

Experience in analyzing and evaluating markets behavior, and process modeling and improvement Work Environment :

This job operates in a professional office environment.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.

If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request.

We will only respond to messages left that involve a request for a reasonable accommodation in the application process.

We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging.

Learn more here : Culture of Belonging - Southwest Power Pool. Full job descriptions will be made available to those selected for an interview. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

Salary : $68,600 - $85,750

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