What are the responsibilities and job description for the Front Office Medical Receptionist position at Southwest Spine & Sports?
A career at Southwest Spine and Sports means being part of a dynamic and high-energy work environment where every team member has the opportunity to make a meaningful difference. We love what we do, and it shows! Everyone deserves to have their best body today and pursue their best life now.
No work on Holidays or night shifts so that you can have a normal/regular life balance
Work in “happy medicine”; treating patients who are excited about improving their lives
A small practice feel, with considerable company support
Key Responsibilities
Customer Service/Administration
Check patients in and make sure the schedule reflects appointment status
Check patients out and schedule the next appointment
Maintain accountability for the schedule book (ModMed EMR)
Introduce visitors to the appropriate personnel who will assist with their concerns
Conduct confirmation calls for appointments
Pull next day’s patient charts and organize per scheduled appointment time
Prepare new patient charts
Maintain inventory of all front office supplies
Check email and forward to the appropriate staff member
Keep the Font Desk and Lobby area clean
Billing
Process payments
Print daily close-out reports on the scheduling system and review for accuracy.
Physical Demands
Use of the telephone, computer, and other related instruments or devices
Vision and hearing acuity
Standing and walking for periods
Ability to lift to 25 pounds
Key Skills/Qualifications
Must be familiar with MS Office, including Excel. Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Ability to add, subtract, multiply, and divide
The ability to follow instructions provided in written, oral, or diagram form
High School diploma or GED
Education and/or experience equivalent to 2 years preferred.
Ability to demonstrate empathy and compassion to individuals who are in distress due to physical or behavioral health issues.
Must be 21 years of age or older.
Must be computer literate and possess the ability to type
Ability to attend to multiple tasks accurately and with minimal oversight
Working knowledge/familiarity with electronic medical record preferred but not required
Possess a valid driver's license, reliable transportation, and phone
Ability to solve problems
Compensation and factors like qualifications, experience, skills, and business needs. Southwest Spine and Sports reserves the right to adjust this range in the future. Full-time employees may also receive benefits, including incentives, health coverage, and paid time off.
The benefits package includes, at the employee's option, Medical, Dental, Vision, PTO, and Paid Holidays.
Job Type: Full-time
Pay: $17.35 - $19.24 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Orthopedics
- Pain Medicine
- Physical & Rehabilitation Medicine
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Ability to Commute:
- Scottsdale, AZ 85258 (Required)
Ability to Relocate:
- Scottsdale, AZ 85258: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19