Self Storage Manager

Are you the kind of person who's always secretly wondered if storage units have their own dance parties after hours? Do you believe that every padlock has a story to tell? If you're nodding enthusiastically, hold onto your keyring, because we've got an opportunity that's as big as the storage units we manage (well, almost).

We are a self storage company that is looking for an awesome person to join our team! We need someone with amazing customer service skills!!!! We are looking for someone who has the empathy to deal with customers in difficult transitions of life, the grit to get the job done even when it's hard, and the right mindset to get things done. We need someone who isn't afraid to do projects, and likes to keep busy.

So, if you've got a passion for turning chaos into composition, a flair for customer service that rivals a 5-star hotel concierge, and an affinity for padlocks (it's totally a thing), then we want to hear from you! Join our storage family and be the maestro of our storage symphony – where every unit tells a tale and every key unlocks a new adventure.

BORING DETAILS
This is a full-time gig. 40 hours

Hours are Tuesday - Saturday 9:30 -5:30.

Thanks!

JOB RESPONSIBILITIES
Include but are not limited to:

• Answering phones
• Guiding customers through selecting the correct unit size for their needs
• Showing customers around the property
• Collecting payments
• Making bank deposits
• Cleaning property (sweeping, mopping, etc.)
• Providing excellent customer service
• Being a basic grown-up

SUPER BORING DETAILS

Other duties as assigned

• The position requires you to work alone.
• This position requires you to work between two properties
• Applicants who can manage their time, perform their work without supervision, and support and assist customers with professionalism will be considered.

Only Stuff Our HR Makes Us Put...blah

• Physical Demands and Work Environment
• The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may enable individuals with disabilities to perform their functions.
• While performing the duties of this position, the employee is regularly required to talk or hear.
• The employee must be able to sit and stand for long periods.
• The employee frequently is required to use hands or fingers to operate equipment, handle or feel objects, tools, or controls.
• The employee is also required to stand; walk; sit; and reach with feet, hands, and arms. The employee must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate but can vary with the worksite environment.

Yup Still More....Yawn.....

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

We is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Shift:

• Day shift

Application Question(s):

• Without knowing our policy, a customer had an issue moving in after office hours and was not able to move in. They come in the next day, how do you help? (ps if you don't answer this, we don't review your resume.)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $16 - $18