IT Intern

Are you a tech savvy student interested in transportation and public service? Join SWT’s IT team and learn more about transit technology while working towards technology goals and initiatives.

This internship is 20 hours a week and is a Summer internship.

SouthWest Transit is an award-winning public transit agency serving the core areas of Chaska, Chanhassen, and Eden Prairie. We currently offer express bus service to and from Downtown Minneapolis, the University of Minnesota, and Normandale Community College as well as daily on-demand micro-transit service in our core service area as well as adjacent cities in Carver, Scott, and Hennepin counties. In addition to our regular services, we also offer seasonal services including the Minnesota State Fair, Twins Express, Vikings Express, Gophers Express, select concerts, and more.

Mission: 
We provide a premium experience for the southwest Twin Cities through safe, reliable, and cost-effective transit that builds community and connects our customers from where they are to where they want to go.

Vision:
SouthWest Transit is the leading provider of innovative transit solutions that improve livability and enhance economic opportunity in the communities we serve.

The IT Intern will support the agency’s ongoing technology initiatives by conducting audits of IT equipment on transit vehicles, assisting with software implementation projects, and completing essential IT support tasks such as inventory tracking and equipment organization. 

Applications may be reviewed as they are submitted.

• Conduct IT audits on transit vehicles to assess equipment functionality and configuration (e.g., mobile data terminals, GPS units, fare collection tech)
• Assist with the rollout of new software systems, including testing, documentation, and user support
• Perform IT support tasks, such as:
  • Inventorying and labeling equipment
  • Organizing IT storage areas
  • Imaging and setting up computers or tablets
• Collaborate with IT staff on troubleshooting and documentation
• Update and maintain records of IT assets and audit results
• Provide project support-participate in IT projects, help with project planning, and provide support for implementation
• Conduct research on new technologies, tools, and best practices to improve IT processes
• Assist with taking meeting notes and recording action items/next steps
• Other duties as assigned

• Entering junior year or higher in an undergraduate program or currently enrolled in a graduate degree program in Information Technology, Computer Science, or a related field
• Basic knowledge of hardware and software systems
• Familiarity with operating systems (Windows, Android, etc.) and common applications
• Strong attention to detail and organizational skills
• Ability to work independently and in a team environment

Work is indoors in a normal office environment. Work will be conducted mostly in-office and occasionally in the field (e.g., transit stations and facilities). Occasional lifting of thirty pounds or less is required.  Requires a high attention to detail or deadlines between 45% and 70% of the time.  A typical workday involves about 85% of the time spent sitting and about 50% or more of the time using a keyboard. However, this varies depending on the season. A significant amount of time is spent handling paper and maintaining files.

E-verify is used to verify work authorization.

Salary : $20