1-800-GOT-JUNK? Customer Experience Leader

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Description

Join the world’s largest junk removal company! Southwind, the proud owner of 1-800-GOT-JUNK?, is expanding across 50 US locations, and we’re looking for passionate individuals to help drive our growth. We’re dedicated to exceptional customer service and providing an empowering workplace for our employees.

Position: Customer Experience Leader

Location: Wilmington, MA

Pay Range: Up to $26/hr

Job Description

Are you ready to step into a hands-on, exciting, and rewarding career? As a Customer Experience Leader at 1-800-GOT-JUNK? in Wilmington, MA, you’ll play a key role in delivering outstanding customer service while driving sales. No experience? No problem! We offer full training to help you succeed.

What We’re Looking For

• Sales-Driven: Passionate about sales and delivering exceptional customer experiences.
• Customer-Focused: Friendly, approachable, and dedicated to delivering outstanding service.
• Energetic: Physically fit, enthusiastic, and ready to take on a variety of tasks.
• Dependable: Reliable, hard-working, and a positive contributor to our team.
• Strong Communicator: Excellent problem-solving and organizational skills.
  
  

Key Responsibilities

• Deliver WOW Service: WOW customers with your friendly attitude and high-quality service.
• Drive and Load Trucks Safely: Team up with colleagues to ensure efficient and safe truck operations.
• Junk Removal: Perform physical tasks such as lifting junk (up to 50 lbs) from residential and commercial properties.
• Sales Advocacy: Represent 1-800-GOT-JUNK? professionally, provide accurate estimates, and exceed customer expectations.
• Safety First: Follow all safety protocols and maintain a professional appearance in uniform.
  
  

Qualifications

• Must be at least 21 years old.
• Valid standard driver’s license.
• Previous customer service, labor, or sales experience is a plus.
• Ability to lift up to 50 lbs repeatedly.
• Experience in delivery, warehouse, moving, or general labor is a plus.
  
  

Why Join Us?

• Dynamic Work Environment: Enjoy a fast-paced, fun, and varied workday filled with new challenges and opportunities.
• Great Pay: Competitive pay up to $26/hr.
• Recognition: Be part of a team that’s been recognized as one of the "Best Places to Work" and a "Fast 50" company.
• Comprehensive Benefits: Health insurance, retirement plans, and more!
• Career Growth: We encourage growth from within and support your career advancement.
  
  

At Southwind, we empower our team members to lead with creativity and make an impact. If you're ready for an exciting career that values integrity, teamwork, and continuous improvement, we want to hear from you!

Southwind is an Equal Opportunity Employer—we welcome diversity and encourage applicants from all backgrounds to apply. We’re also proud to be a Veteran-friendly company.

Apply Today at Southwind!

Salary Description

up to $26/hr