What are the responsibilities and job description for the Commercial Account Manager position at Southwind?
Company Overview : Southwind is a leading innovator in the home services industry, featuring renowned brands like 1-800-GOT-JUNK?, You Move Me, DreamLawn, Shack Shine, and MVP Air Conditioning, Heating, Plumbing & Electric. Committed to excellence in customer service and employee satisfaction, we're expanding across 35 US locations. Join us and help redefine home services.
Position : Commercial Account Manager
Location : Lenexa, KS (On-Site)
Salary Range : $65,000 - $85,000 total compensation
What you’ll do :
- Develop and execute strategic account plans to grow existing client relationships, focusing on maximizing revenue potential and expanding service offerings within your assigned portfolio.
- Conduct regular business reviews with key accounts to understand their evolving needs, identify growth opportunities, and ensure high levels of client satisfaction and retention.
- Analyze account performance metrics and customer data through CRM systems to identify upsell and cross-sell opportunities within your existing client base.
- Partner with clients as a trusted advisor, providing solutions that align with their business objectives while maintaining strong relationships through consistent communication and proactive problem-solving.
- Lead quarterly business reviews with strategic accounts to discuss performance, set goals, and develop action plans for continued growth and partnership enhancement.
- Coordinate with internal teams to ensure client success, resolve any service issues, and maintain high levels of customer satisfaction.
- Stay current with industry trends and client business developments to identify new opportunities for account expansion and deeper partnerships.
What you’ll bring :
Why Choose Southwind? :
Join Us : At Southwind, we believe in fostering a dynamic work environment where you can make an impact and are provided with the tools, support, and resources you need to grow your career and thrive. Join our team and help us revolutionize the home services industry! Apply now!
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran friendly employer.
Salary : $65,000 - $85,000
