What are the responsibilities and job description for the Concierge position at Southwoods Health?
Concierge - Southwoods Pain & Spine Center
Southwoods Health is hiring Concierge to work at our Pain & Spine Center in Boardman, Ohio. The Concierge serves as a liaison between families of patients and staff, escorting families to and from patient clinical areas.
Essential Duties:
Southwoods Health is hiring Concierge to work at our Pain & Spine Center in Boardman, Ohio. The Concierge serves as a liaison between families of patients and staff, escorting families to and from patient clinical areas.
Essential Duties:
- Serves as liaison for telephone calls as necessary; routes internal and external calls correctly and takes accurate messages when unable to connect caller to requested party. Assist patients and their families in navigating the registration process
- Greets patients and visitors
- Meeting patients and families at the door that require any type of assistance
- Informs families and keeps them up to date about progress in the procedural process
- Serves as a liaison between the patient care areas and patient’s family or representative
- Performs miscellaneous clerical duties as assigned
- Monitor the waiting area and of patient families
- Perform other duties as assigned
Qualifications:
- Good communication skills
- Typing and computer skills
- Office experience or similar training
- Cooperative work attitude towards employees, management patients, visitors, families and physicians
- Ability to make decisions and problem solve
- Organized and attention to details
- Ability to follow instructions and meet deadlines
- Good attendance and timeliness
- Medical receptionist experience preferred
Full-time. Monday-Friday 7:30am-4:00pm.
At Southwoods, it's not just about the treatment, but how you're treated. #SWH
www.southwoodshealth.com
