What are the responsibilities and job description for the Front Office Specialist - Gynecology position at Southwoods Health?
Front Office Specialist - Gynecology
Southwoods Health is hiring a Front Office Specialist to work in our Gynecology office in Warren, Ohio. Will register, schedule, and perform related processing duties for all patients. Provide a comprehensive and proactive experience for patients and visitors. Demonstrate outstanding customer service and interaction skills to facilitate patients while obtaining accurate demographic, financial, and insurance information.
Essential Duties:
Southwoods Health is hiring a Front Office Specialist to work in our Gynecology office in Warren, Ohio. Will register, schedule, and perform related processing duties for all patients. Provide a comprehensive and proactive experience for patients and visitors. Demonstrate outstanding customer service and interaction skills to facilitate patients while obtaining accurate demographic, financial, and insurance information.
Essential Duties:
- Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service
- Schedule patient appointments, answer questions and provide information in person
- Greet patients utilizing and provide necessary paperwork for completion
- Check patients in/out, monitor reception area and patient flow
- Collect patient co-pays, close cash drawer and complete deposit
- Update patient information and insurance in chart or EMR
- Perform in accordance with all facility policies, objectives, and mission
- Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies
- Perform other duties as assigned
Qualifications:
- Training or courses in business office activities, computer skills, and medical terminology
- Effective communication skills, critical thinking and ability to problem solve
- Effective organizational skills, attention to detail, and accuracy
- Maintain professional demeanor at all times, strong ethical and moral principles
- Basic skills in Microsoft office, required
- Medical receptionist experience, preferred
Full-time. Monday, Tuesday and Thursday 7:30am-4:00pm. Wednesday 7:15am-3:30pm. Friday 7:45am-12:00pm.
At Southwoods, it's not just about the treatment, but how you're treated. #SWH
www.southwoodshealth.com
