Physician Support Specialist – Pain Management

Physician Support Specialist – Pain Management

Southwoods Health is hiring a Physician Support Specialist to work in our Physician Medicine and Rehab office in Boardman, Ohio. The Physician Support Specialist will work with his/her team and partners with the physician and/or other health care professionals to provide direction to comprehensive, quality patient care. Is trained and responsible for performing a wide range of skilled administrative and clinical duties.

Essential Duties:

• Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service.
• Room patients in a timely manner utilizing two patient identifiers.
• Refill medication prescriptions under the direction of the provider and in accordance with company policies.
• Obtain and record vital signs, major complaint, medications and allergies in patient chart.
• Accurately carry out physician instructions and follow up as needed to ensure completion.
• Enter physician orders into the computer in a timely manner using appropriate delegate status.
• Schedule appointments, answer phones, filing, and maintain medical records.
• Schedule procedures to be performed in facilities that physician holds privileges .
• Schedule appointments and procedures according to nursing and anesthesia staff availability, patient needs, and physician’s intervention block time.
• Follow procedures for notification of changes in the schedule.
• For return patients, make any necessary changes to demographic or insurance information in computer.
• Follow all federal, state, and regulatory guidelines to maintain compliance and confidentiality of patient information.
• Assist team in all applicable duties including working as an effective team member; promote quality customer service and facilities efficient practice operations.
• Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies.
• Perform other duties as assigned.
  
  
  

Qualifications:

• Training or courses in business office activities, computer skills, and medical terminology
• Previous experience working in a physician practice
• Excellent communication and customer service skills, ability to handle several priorities at once
• Great degree of flexibility and organizational skills as priorities will change frequently
• Maintain professional demeanor at all times, strong ethical and moral principles
• Previous EMR experience (preferred)
• 1 years of experience directly related to patient care
  
  
  

Full-time. Monday-Friday 7:30am-4:00pm.

At Southwoods, it's not just about the treatment, but how you're treated. #SWH

www.southwoodshealth.com