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Pre Certification Specialist - Imaging

Southwoods Health
Boardman, OH Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/14/2025

Pre Certification Specialist - Imaging

Southwoods Health is hiring a Pre Certification Specialist to work at Southwoods Imaging in Boardman, Ohio. Will work with referring physician offices to obtain insurance pre-certification from various insurance companies for procedures ordered at Southwoods Imaging.

Essential Duties :

  • Respond promptly to referral source requests for information, supporting documentation, or other report needs
  • Obtain accurate and detailed information to begin investigating sources for payment and gather patient information
  • Obtain authorization from payer sources to begin services
  • Answer and screen telephone referrals
  • Assist in resolving insurance issues, re-authorization and eligibility issues
  • Verify eligibility with all insurance carriers
  • Facilitate follow-up regarding ongoing services, eligibility and authorization
  • Communicate payer verification or benefit issues
  • Maintain confidentiality of patient information
  • Verify all commercial insurance coverage, workers' compensation insurance, accident insurance, and state programs and determine patient's responsibility if applicable
  • Obtain pre-certification number from physician's office if applicable
  • Determine patient qualification for coverage by third-party payer and inform financial counselor, patient, or family member of status
  • Maintain current list of facility insurance contracts
  • Document pre-qualification for third-party payer before date of scheduled procedure
  • Maintain current information on correct and lawful practices for billing government and private payers for imaging procedures
  • Follow all federal, state, and regulatory guidelines to maintain compliance
  • Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies
  • Perform other duties as assigned

Qualifications :

  • Training or courses in business office activities
  • Insurance verification experience
  • 2 years' experience pre-authorizing medical imaging exams preferred
  • Effective communication skills, ability to problem solve
  • Maintain professional demeanor at all times, strong ethical and moral principle
  • Full-time. Monday-Friday dayshift.

    At Southwoods, it's not just about the treatment, but how you're treated. #SWH

    www.southwoodshealth.com

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