What are the responsibilities and job description for the Lead Client Relationship Executive (BPO) - Fully Remote position at Sowelo Consulting sp. z o.o. sp. k.?
Do you have strong experience in Global Business Services?
Do you have experience in the financial industry?
Great, So please take a few minutes and read about your potential new job.
Our client is a fast-growing, agile international consulting firm with their headquarters in the United Kingdom. They've been focusing on optimizing processes, centricity and technology. One of the many areas they are focusing on is to design and implement next generation activities- reformulating operating models, optimizing processes and installing automation.
As a Lead Client Relationship Executive, you will have an influential role in shaping and implementing our clients strategic vision within the BPO community, particularly in finance-related services. We are seeking a seasoned professional with a proven track record in growing accounts, successfully delivering complex projects, and providing exemplary leadership in a dynamic and competitive landscape.
Your tasks will include:
- Experience exponential growth of key client accounts by executing strategic initiatives.
- Cultivate enduring relationships with the BPO community, fostering collaboration and mutual success.
- Ensure timely and successful project delivery, meeting budgets, timelines, and exceeding quality standards.
- Foster seamless project execution and surpass client expectations by collaborating with cross-functional teams.
- Drive innovation in the finance sector, providing cutting-edge solutions that lead the way.
- Serve as the primary point of contact for key client accounts, understanding their unique needs and aligning them with our offerings.
- Leverage finance expertise to optimize clients' financial processes through our BPO solutions.
- Stay up-to-date with industry trends, market dynamics, and competitive insights to stay ahead of the curve.
To be a good fit for the Lead Client Relationship Executive role, you will have:
- Accomplished success in senior leadership roles within the BPO industry, driving account growth and delivering successful complex projects.
- Possessing a robust financial background, with a profound understanding of processes, regulations, and industry best practices (O2C, R2R, P2P).
- Exemplary skills in client relationship management, establishing and nurturing strong executive-level connections.
- Proficient at converting client objectives into actionable strategies.
- A strategic thinker, recognized for developing and implementing plans that foster revenue growth, client satisfaction, and position our company as a leader in financial BPO solutions.
- Skilled in leading and cultivating high-performing teams, fostering a collaborative and innovative work culture.
- Exceptional written and verbal communication skills, showcasing the ability to effectively communicate intricate ideas and strategies.
Keys to success:
- Ability to adapt to a fast-paced and evolving business environment.
- Good English Language skills
- Exceptional written and verbal communication skills
- Knowledge of Financial projects and Insurance projects
Reasons to join:
- Permanent contract collaboration and pension scheme.
- You will be working fully remote in a stable, multinational company located in the UK working with the latest technologies.
- You will have the opportunity of self development while working in a flexible schedule while maintaining a healthy work-life balance.
Sounds Interesting? Send us your CV by applying on this page.
