What are the responsibilities and job description for the Community Liaison and Care Coordinator position at Sowing Seeds of Health?
Job Title: Enhanced Care Management Community Liaison and Care Coordinator
Location: Sonoma County, California
Employment Type: Full-Time
Compensation: $25-30/hour
Benefits: Standard benefits package, mileage reimbursement
Start Date: Immediate
Company Overview:
We are a dedicated healthcare organization committed to improving the lives of individuals in our community by providing Enhanced Care Management (ECM) services. Our focus is on assisting high-need patients to navigate the healthcare system effectively and access the support they require.
Job Summary:
We are seeking a passionate and proactive Community Liaison and Care Coordinator to join our team in Sonoma County. The ideal candidate will be instrumental in recruiting patients eligible for ECM services—specifically those with high hospital or emergency department utilization, individuals being discharged from skilled nursing facilities, and those at risk of long-term institutionalization. This role involves extensive community outreach, patient engagement, and ongoing care coordination for up to one year per patient.
Key Responsibilities:
Patient Recruitment:
- Identify and engage potential patients eligible for ECM services.
- Collaborate with hospitals, nursing homes, churches, community organizations, and doctor offices to source referrals.
- Educate case managers and healthcare professionals about ECM eligibility criteria and referral processes.
Community Outreach:
- Serve as a liaison between our organization and community partners.
- Build and maintain strong relationships with healthcare providers, community leaders, and organizations.
- Represent the organization at community events, meetings, and forums.
Care Coordination:
- Provide monthly care coordination for patients for up to one year.
- Facilitate referrals to community support services based on patient needs.
- Coordinate care plans with patients' primary care physicians (PCPs) and other healthcare providers.
- Monitor patient progress and adjust care plans as necessary.
Documentation & Reporting:
- Maintain accurate and confidential records of patient interactions and care plans.
- Prepare regular reports on outreach activities, patient recruitment, and care coordination outcomes.
Qualifications:
Experience:
- Proven experience as an in-person marketer or community liaison.
- Demonstrated ability to work effectively with community partners, healthcare professionals, patients, and families.
Skills & Abilities:
- Exceptional interpersonal and communication skills.
- Comfortable speaking publicly and engaging with diverse groups.
- Strong organizational and time-management skills.
- Ability to work independently and collaboratively within a team.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
Requirements:
- Must possess a reliable vehicle and a valid driver's license.
- Willingness to travel locally within Sonoma County.
- Knowledge of local community resources and healthcare landscape is highly desirable.
- Must have Wi-Fi and a laptop.
What We Offer:
- Competitive hourly wage of $25/hour.
- Comprehensive benefits package including health insurance, paid time off, and more.
- Mileage reimbursement for all work-related travel.
- Opportunity to make a meaningful impact in the community.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to chw2@sowingseedschc.org with the subject line "Community Liaison and Care Coordinator Application."
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit, and business need.
Join our team and contribute to making a positive difference in the lives of individuals in Sonoma County!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $25 - $30