What are the responsibilities and job description for the Admitting Clerk/Front Back Office Coordinator position at SP MANAGEMENT SERVICES INC?
Hiring for Full-Time Admitting Clerk/Front Back Office Coordinator at Methodist McKinney Hospital
Since opening our doors in February 2010, Methodist McKinney Hospital has had one primary objective – to consistently raise the bar and set a new standard in the healthcare industry. Home to an award-winning preferred physician network, top of the line staff and a positive workplace culture we are proud to become the trusted “healthcare family” for patients and physicians in our community. The 200 expert physicians at Methodist McKinney Hospital cover a broad range of specialties.
Registration Clerk duties:
- Greets patients/ families promptly and courteously as the patient arrives at the facility.
- Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
- Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
- Reviews all patient forms for completeness, accuracy, and appropriate signatures.
- Obtains and enters new patient demographics and updates patient information, as necessary, in the computer system to maintain accuracy for billing.
- Collects deposits and/or co-pays according to established guidelines.
- Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
- Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
- Maintains a clean and orderly waiting room.
- Performs a variety of clerical duties.
- Utilize concepts of age/ developmental stages in interactions with patients and families.
Qualifications:
- minimum 2 years experience in healthcare setting
- HS diploma or equivalent
- Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, detail oriented, problem solving, adaptability, teamwork, conflict resolution, systems thinking, prioritization & multi-tasking
- Demonstrated knowledge of and skill in oral communication, written communication, interpersonal relations, customer service, and multi-tasking
