What are the responsibilities and job description for the Field Service Technician position at Spa Builders of kentucky?
Overview
We are seeking a dedicated and skilled Field Service Technician to join our team. In this role, you will be responsible for providing exceptional service and support to our clients in the field. You will troubleshoot, maintain, and repair various systems and equipment, ensuring that all operations run smoothly. The ideal candidate will possess strong technical skills and a commitment to delivering high-quality service.
Duties
- Perform installation, maintenance, and repair of equipment at client sites.
- Troubleshoot technical issues and provide effective solutions in a timely manner.
- Read and interpret problems within the service
- Operate forklift to help load and unload spas at showroom
- Maintain accurate records of service performed and parts used through pictures, photos and communication with leader of service department.
- Collaborate with clients to understand their needs and provide technical sales support when necessary.
- Conduct regular inspections of spas, saunas, pools as needed.
- Utilize customer service techniques, common problem solving, and tatical skills in the field.
- Must have valid drivers liscense, be insured and help out in areas your need to.
- Willing to travel
- Checking in with office manager per each service call
- Asking questions and problems as needed to help you better yourself in the company
Skills
- Troubleshooting
- Preventive maintaince
- Customer service
- Plumbing
- Hand tools
- Ability to perform tasks as given with pools, spas and lifting heavy equipment
- Excellent problem-solving skills with a focus on customer satisfaction.
- Strong communication skills to effectively interact with clients and team members.
Join us as a Field Service Technician where your expertise will contribute significantly to our mission of providing outstanding service. We look forward to welcoming a proactive team player who is eager to grow within our organization. Spa builders of Kentucky is the number one sales, service, relocation, removals and overall best company around to provide top prior USA service.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Bardstown, KY 40004 (Required)
Ability to Relocate:
- Bardstown, KY 40004: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $18