What are the responsibilities and job description for the IT Administrator position at Spa Castle?
Job Overview
We are seeking a skilled IT Administrator to join our dynamic team. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring optimal performance and security. This role requires a proactive approach to problem-solving and a strong understanding of various technologies, including cloud services and microservices architecture. The IT Administrator will play a crucial role in supporting our organization's IT needs while collaborating with cross-functional teams to enhance operational efficiency.
Responsibilities:
- System Administration:
- Manage and maintain IT infrastructure, ensuring optimal performance and security.
- Maintaining and updating spa management software (appointment scheduling, client database, inventory tracking).
- Troubleshooting technical issues with POS systems, payment gateways, and online booking platforms.
- Managing user accounts and access levels for staff.
- Performing system backups and data recovery procedures.
- Collaborate with team members using Agile methodologies to enhance project outcomes.
- Troubleshoot and resolve IT-related issues, ensuring minimal downtime.
- Network Management:
- Monitoring network performance and troubleshooting connectivity issues.
- Maintaining network security protocols and firewalls.
- Managing Wi-Fi access points throughout the spa facility.
- Data Analysis and Reporting:
- Generating reports on client demographics, treatment trends, sales data, and staff performance.
- Analyzing data to identify areas for improvement and inform business decisions.
- Developing dashboards and visualizations to present key metrics to management.
- Website and Online Booking Management:
- Maintaining and updating the spa's website content and booking functionality.
- Integrating online booking systems with spa management software.
- Managing online marketing campaigns and SEO optimization.
- Digital Marketing Support:
- Assisting with email marketing campaigns, social media management, and online advertising.
- Tracking digital marketing performance and making adjustments as needed.
Duties
- Proven experience in managing IT infrastructure within a corporate environment.
- Strong knowledge of Scripting languages, particularly Shell Scripting.
- Familiarity with Agile methodologies and their application in IT projects.
- Experience with Kubernetes for container management is highly desirable.
- Understanding of microservices architecture and its implementation in enterprise solutions.
- Previous exposure to Pegasystems or similar platforms is a plus.
- Excellent problem-solving skills with the ability to work under pressure.
- Strong communication skills, both verbal and written, to effectively collaborate with team members across various departments.
Join us in this exciting opportunity to contribute to our IT operations while growing your career in a supportive environment!
Job Types: Full-time, Part-time
Pay: $25.00 - $30.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Compensation Package:
- Hourly pay
- Overtime pay
- Weekly pay
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- College Point, NY 11356: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $30
