What are the responsibilities and job description for the Client Ambassador (Spa and Front Desk) position at SPA DEL RESORT?
At SPA DEL dogs. enjoying. life. is at our core.
We are Auburn-Opelika’s newest locally owned All-Luxury Dog Resort that offers only the highest level of fun and safety in all-suite boarding, enrichment daycare, spa grooming, mobile grooming, and waterpark experiences.
SPA DEL’s culture is one where each person has value for their abilities and contributions. As part of our family, you are a SPA DEL Ambassador of our brand promise to provide only the highest quality of Client (owner) services coupled with Guest (dog) play, stay, and waterpark experiences.
As a Client Ambassador, you must have a passion for customer service. Your role will be to greet Clients (owners) and Guests (dogs) in a friendly and positive manner, check in and out Spa, Mobile Spa,Daycare, and Boarding Guests (dogs) within PetExec and MoeGo software, ensure all SPA DEL forms are reviewed and signed by Clients (Owners), document Guests’ (dogs’) food, and toys; assign Guests (dogs) to their boarding suites, play pack, or water park group; answer phones; provide resort information and pricing; process payments; maintain boutique inventory; print daily reports; coordinate with other SPA DEL Ambassadors (employees) throughout the day; clean lobbies and associated restrooms. Must be willing to clean up some occasional dog “stuff”.
If you want to transform your love for dogs into a fun, paid position, then SPA DEL wants to talk to you.
Compensation Structure:
- - $13 - $14 per hour with scheduled pay increases
- Monday - Friday 8:30am - 5:30pm
- Spot Financial Recognition awards for excellent Client (owners) reviews
- Free daycare and waterpark admission for 1 dog while you work
- Free self-serve bathing and discounted grooming
- Discounted dog boarding during non-peak boarding weeks
- Required logo shirts provided by SPA DEL
Job Type: Full-time, Part-time
Education: High school or GED
Work Requirements
- Must be able to Multi-Task in a Very Fast Environment
- Ability to Logically Think and Make Decisions Independently
- Excellent Computer Skills
- Superior Verbal and Written Communication Skills
- Ability to Handle Large Dogs with Lots of Energy
- Drug-Free Work Environment
- Random Drug Testing
- Positive and friendly
- Compassionate
- Love of dogs
- Ability to manage, control, and ensure the safety of Clients (owners) and Guests (dogs)
- Valid driver's license with dependable transportation
- Ability to stand or sit for extended periods
- Be a respectful team player with other SPA DEL Ambassadors
- Must be at least 18 years old for the Client Ambassador role
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $13 - $14
