Branch Manager I

Space Coast Credit Union (SCCU), the 3rd largest credit union in the state, is looking for a Branch Manager I to join our ONESCCU team at our Lago Mar Branch! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits

• ONESCCU annual bonus available!
• Medical, Dental & Vision Insurance
• HSA (Health Savings Account) with SCCU matching contribution
• SCCU Paid Long Term and Short Term Disability coverage
• SCCU Paid Term Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
• Tuition Reimbursement Program after 1 year of service
  
  
  

SCCU Team Member financial discounts & perks (save money every month!):

• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / Discounted GAP coverage.
• Fixed low rate credit card- 5.99%, if approved
• FREE Identify Theft Protection!
• No fee SCCU accounts
  
  
  

Branch Manager Duties & Responsibilities

• Directs staff performance through coaching, cross-training, and performance appraisals to achieve established goals and service levels.
• Create a sales-oriented environment, setting sales goals, and directing employee performance to achieve targets.
• Provides coaching and training for Leads/Assistant Managers to support sustainable sales performance within their branches.
• Manages timely and accurate sales and referral tracking, facilitating periodic sales contests.
• Oversee daily branch operations to ensure efficiency and exceptional service delivery.
• Acts as a point of escalation for member issues, coordinating resolutions with other Credit Union departments.
• Develop and analyze reports to monitor performance and service levels against goals, delivering required reporting to the AVP, Retail Services.
• Manages branch scheduling to optimize staffing while controlling expenses.
• Ensures compliance with operational and security procedures, conducting regular inspections and audits.
• Implement controls to protect member assets, confidential information, and ensure staff safety.
• Stays updated on compliance requirements, completing necessary training and certifications.
• Ensure branch facilities are well maintained, making recommendations for maintenance and repairs.
• Recommends changes to workflow or process and collaborates on process improvement projects.
• Ensure ATM balance on a daily basis, if applicable.
• Participates in developing branch strategies and goals aligned with SCCU's mission and objectives.
• Prepares annual budget projections, monitors performance, and operates within financial objectives.
• Recognizes outstanding employee achievements and communicates them to AVP, Retail Services.
  
  
  

Branch Manager Qualifications

• 2 years’ experience as an SCCU Lead Member Service Specialist, Assistant Branch Manager, or equivalent leadership experience required. A combination of relevant experience and education may be considered.
• High School Diploma required. Associate's degree or higher preferred.
  
  
  

Branch Manager Salary

• $73,466.56 -$78,257.86
  
  
  

Branch Manager Hours

• Must be available Monday - Friday 7:45 a.m. -6:15 p.m. Saturdays, Alternating on Rotation, 8:30 a.m. – 1:30 p.m..