Brand Communication Associate (Internal Communications)

Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time Brand Communication Associate to join our ONESCCU team in Melbourne Headquarters! SCCU has been in business for over 70 years, has over 9 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

• ONESCCU annual bonus available
• Work From Home Hybrid schedule available - Work From Home up to 3 days a week!
• Medical, Dental & Vision Insurance
• HSA (Health Savings Account) with SCCU matching contribution
• SCCU Paid Long Term and Short Term Disability coverage
• SCCU Paid Term Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
• Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!):

• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
• Fixed low rate credit card- 5.99%, if approved
• FREE Identify Theft Protection!
• No fee SCCU accounts

Brand Communication Associate Salary:

$48,594.02 to $51,763.19 annually

Purpose:

Our Internal Brand Communication Associate will oversee the company Intranet and manage marketing content for branch electronic communications. This position will focus on creating communications for both member-facing and team-facing screens, ensuring effective and engaging messaging. They will also manage the One Stop intranet portal for all pages and sites.

Responsibilities:

• Manages SCCU internal communications to our Members and Team Members.
• Collaborate with cross-functional teams to ensure brand consistency across all touchpoints, including marketing campaigns, digital platforms, and customer communications.
• Support Brand lead by creating compelling brand narratives, messaging frameworks, and content plans that resonate with our target audience.
• Initiate and execute the production of marketing materials, such as print collateral, digital assets, videos, and social media content.
• Monitor market trends, consumer insights, and competitor activities to inform brand strategy and messaging.
• Analyze and report on the performance of brand communication initiatives, using data to optimize strategies and campaigns.
• Develops and delivers direct mail, e-mail, and online communications and campaigns that target existing and prospective members to promote products and services for acquisition, cross-selling, and retention. Tracks results of direct marketing efforts and reports results to various stakeholders within the credit union.
• Develops and implements member communications that include, but are not limited to: regulatory notices, brochures/branch materials, and other member notifications.
• Manages social media platforms and/or website.
• Provides support for all marketing activities/projects as needed.

Minimum Requirements

Prior Experience:

• 1-4 years prior experience in marketing required or a combination of marketing, advertising, PR and copywriting with experience in social media and/or websites preferred.
• Creative mindset and storytelling skills, with the ability to craft compelling brand assets.
• Expertise in digital marketing channels, social media platforms, and content creation.
• Excellent written and verbal communication skills, with attention to detail.
• Good understanding of data and ability to translate them to insights.
• Bilingual English/Spanish preferred but not required.

Education:

• Associate’s Degree required preferably in Marketing/Advertising or equivalent experience required.

Schedule:

• Full Time during department hours of operation between 7:00am – 6:00pm.
• Flexibility to work some after hours needed occasionally.
• Monday - Friday Flexible Scheduling/ Work From Home Hybrid options available.