Information Systems Technician

Position title: Information Systems Technician

Reports to: Network Administrator

Summary:

The Information Systems Technician requires an in-depth understanding of hardware, peripherals, devices, and software applications to independently install, maintain, and trouble- shoot hardware/software and resolve the majority of user and system problems. Performs both onsite and remote technical support.

Responsibilities:

• Install, maintain, configure network hardware including (but not limited to): switches, firewalls, network monitoring hardware and software and other network related infrastructure
• Configure and maintain Active Directory (AD) through Azure and on-premise
• Implement network and user profile group policies on Windows server and Office 365
• Install, configure, and maintain workstations and related peripherals, applying updates and patches to ensure security standards are met
• Install desktop operating systems and related software
• Configure and maintain user connectivity using VPN network access
• Provide staff technical training and documentation as necessary
• Assist in the installation, configuration, maintenance of system servers, and operating systems
• Ensure optimal network performance through continual monitoring and testing of the networks
• Provide support as necessary with an enthusiastic attitude to analyze, troubleshoot, and resolve issues to user’s satisfaction
• Monitor and validate server and workstation backups regularly
• Oversight of junior team members
• Other duties as assigned

Experience

A minimum of two (2) years of experience maintaining network infrastructures

Required Skills:

• Ability to effectively communicate technical and non-technical concepts in writing and verbally
• Strong aptitude for documentation of policies and procedures
• Excellent critical thinking, attention to details, numerical skills, team working skills and problem-solving skills, and a strong work ethic
• Strong organizational, communications, leadership, and interpersonal skills٫ together with a results-driven approach
• Ability to work and thrive independently

Preferred Skills

• Preference given for ESXI/VM, Linux, VOIP systems experience
• Computer system design, data processing, hosting and related services
• Proficiency with the Microsoft Office Suite (Outlook, Word, Excel, Power Point, Visio, SharePoint, etc.)

Desired Skills

• Current working knowledge of NIST 800-171 and CMMC Compliance

Education

• Bachelor’s degree in Information Technology or related field
• Related work experience will be considered in lieu of a degree

Preferred Certifications

• CompTIA A certification
• CompTIA Network certification
• Microsoft certifications
• A and Linux Certification

ITAR Requirements

To conform to U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by ITAR (22 CFR§120.15) or eligible to obtain the required authorizations from the U.S. Department of State.

Other Requirements

• All applicants must pass a pre-employment drug screening and background check.
• Must be eligible to obtain a security clearance.
• Must use personal mobile device for multi-factor authentication (MFA) for system access. This authenticates your identity.
• Must be willing to use personal mobile device for Microsoft Outlook and Microsoft Teams apps, in exchange for a mobile device stipend.

Space Information Laboratories’ Mission:

To develop, manufacture, and integrate cost effective, operationally responsive technologies for aerospace and defense industries. SIL is committed to providing quality engineering design and products to support customers’ mission success.

Diversity:

SIL is committed to creating a diverse environment and is proud to be an equal opportunity employer. Each individual has the right to work in a professional environment that promotes equal employment opportunity and prohibits discriminatory practices, including harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, pregnancy, or veteran status.

Job Types: Full-time, Permanent

Pay: $68,734.00 - $78,871.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Santa Maria, CA 93455: Relocate before starting work (Required)

Work Location: In person

Salary : $68,734 - $78,871