Client Services Customer Support Rep

Job Description

Job Title: Pizza Store Manager

Location: Brockton, MA

Position: Full-Time

Job Description:

We are seeking an experienced and motivated Pizza Store Manager to join our team in Brockton, MA. As the Store Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring a high standard of service, and leading a dynamic team to deliver excellent customer experiences. The ideal candidate should have strong leadership skills, a solid background in restaurant or retail management, and a passion for delivering great food and service.

Key Responsibilities:

• Oversee daily operations of the pizza store, ensuring smooth and efficient workflow.
• Handle food ordering, inventory management, and maintaining stock levels.
• Create staff schedules to ensure the store is always well-staffed, especially during peak hours.
• Ensure the preparation and quality of food meets company standards.
• Manage and train team members to deliver exceptional customer service.
• Supervise and assist with the main line preparation, ensuring timely and accurate food orders.
• Maintain a clean and organized store environment, following health and safety regulations.
• Handle customer inquiries and resolve any complaints or issues in a timely and professional manner.
• Ensure the store is ready for inspection and follows all operational procedures and standards.
  
  

Qualifications:

• Proven experience in a management or supervisory role, preferably in a food service or restaurant setting.
• Strong leadership and team management skills.
• Ability to work in a fast-paced, high-pressure environment.
• Excellent communication
• Ability to work weekends and flexible hours as required.
• Strong organizational skills and attention to detail.
• Knowledge of food safety regulations and store operations.