What are the responsibilities and job description for the Community Associate position at Spaces. offices | co-working | meeting rooms.?
**Job Title:** Community Associate
**Location:** Franklin/Cool Springs, TN
**Company Overview:**
IWG is the world’s largest provider of flexible workspace solutions, with over 3,000 locations worldwide. Our mission is to provide high-quality, professional, and flexible workspaces that allow businesses to thrive in today's fast-moving environment.
**Job Overview:**
As a **Community Associate** at Regus, Spaces, or HQ you will be the first point of contact for our clients and guests, ensuring a welcoming and professional environment. This role involves customer service, administrative tasks, and supporting the smooth operation of our business center.
**Key Responsibilities:**
- **Customer Experience:** Provide exceptional service to clients and visitors, greeting them with a professional and friendly demeanor.
- **Front Desk Management:** Handle front desk duties including answering phones, managing inquiries, and providing general administrative support.
- **Meeting Room Support:** Ensure meeting rooms are set up and ready for use, and assist clients with any tech or service needs.
- **Community Engagement:** Foster a positive community atmosphere by assisting clients with day-to-day needs, organizing community events, and building strong relationships.
- **Office Operations:** Assist in maintaining a clean, organized, and functional workspace, including handling mail, setting up technology, and ensuring supplies are stocked.
- **Sales Support:** Support the sales team by providing tours to prospective clients and assisting with client onboarding.
**Skills & Qualifications:**
- Strong customer service and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency with Microsoft Office and general office equipment.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Positive and proactive approach to problem-solving.
- Prior experience in customer service or administrative roles is a plus.
**Why Join Us?**
At IWG you’ll be part of a diverse and global community where you can grow your career. We offer a supportive team environment, opportunities for career development, and a chance to work with clients from a variety of industries.
https://jobs.iwgplc.com/jobs/community-associate-tn-franklin-cool-springs-nashville-united-states-f6db9544-7240-4c72-bec1-411a96b1979f
