What are the responsibilities and job description for the Maintenance Associate position at Spacious Skies Campgrounds LLC?
The company: Spacious Skies Campgrounds is a growing collection of campgrounds in the eastern United States catering to RV, tent, cabin, and glamping customers from all walks of life. Founded in 2021, we have emerged as a leader driving the evolution of the outdoor hospitality industry. Spacious Skies is one of the fastest-growing brands in the campground space, with press coverage in Travel Leisure, Women’s Day, msn.com, Southern Living, and others, as well as ample exposure in industry publications such as Woodall’s and RV Business. We were founded by avid RVers and our team is made up of outdoor enthusiasts, lovers of nature, and campers of every type. Our partnerships with organizations such as Black Folks Camp Too, LGBT Outdoors, Girl Camper, RVShare, and our support of Latino Outdoors showcase our commitment to expanding the traditional RV/camping customer base and to sharing this enriching lifestyle with one and all.
If you are an experienced, self-starting, adaptable, maintenance and/or grounds professional looking to hone valuable management experience in an awesome and totally unique industry, then we want to work with you! Our team members not only share the Spacious Skies vision but are called to join the Cosmic Crew for our commitment to listening and responding to all brilliant ideas, critical feedback, and plans that set everyone up for success.
The role: As a Maintenance Associate at SSC, you responsible for performing routine building, amenity, infrastructure, and grounds maintenance tasks, general cleaning, and other tasks as determined by the General Manager (GM) and/or assigned Grounds and Maintenance Manager (GMM.) The main function of this role is to ensure that all facilities run smoothly and safely throughout the camping season and that all grounds present impeccably. The person who fills this role will work closely with the GM, maintenance, grounds, front desk, and housekeeping crew, and other team members. This position, like all at SSC, is customer-facing, and maintains a pleasant, welcoming, hospitable attitude when onsite serving guests. This role offers the opportunity to be part of a dynamic team and contribute to the success of the campground.
Spacious Skies benefits from operating as a collective. While this position is for one specific location, opportunity may arise to participate in efforts and activity to help grow the brand and operations so we can all continue our leading position competing with industry giants! In some cases, this may include the opportunity for travel to work at a sister campground.
Responsibilities:
- Safely operate necessary groundskeeping and heavy equipment such as mowers, tractors, chainsaws and other machines
- Ensure grounds are maintained and kept clean at all times
- Clean buildings and common areas throughout the park
- Perform electrical, carpentry and plumbing work as needed
- Perform collection and cleanup
- Execute honey-wagon (vacuum truck) duties when and where necessary, on a scheduled basis
- Provide guest support when needed
- Other duties as assigned
- Troubleshoot and diagnose issues to determine the most effective repair or replacement solutions.
- Maintain an organized inventory of maintenance supplies, tools, and equipment.
- Ensure compliance with safety regulations, environmental standards, and relevant codes.
- Engage in special projects and initiatives to improve campground operations and guest experiences.
Qualifications:
- 2 years’ experience in grounds, facility and site maintenance or the equivalent
- Past campground/mobile home community/property maintenance experience and/or knowledge of the camping lifestyle preferred
- Ability to understand and implement safety regulations and procedures and environmental standards
- Ability to lift 50 or more pounds
- Ability to safely drive trucks, tractors and other motorized vehicles
- Valid driver’s license
- Strong technical knowledge of building maintenance, landscaping, utilities and equipment repair
- Strong problem-solving and decision-making abilities
- Strong organizational skills and meticulous attention to detail
- Prioritization and time management skills
- Ability to work weekends, holidays, and varying shifts as needed.
- Ability to thrive in a fast-paced, multi-stimuli, guest-focused environment
- Reliable transportation
Education/Experience:
- Must have high school diploma or equivalent
- 1 years customer service experience and exceptional customer service skills
- Previous work experience which included safety processes and procedures
- Experience and knowledge of some combination of electrical, plumbing, carpentry, small engine repair, groundskeeping
- A team player who is willing to assist others when needed
- The desire to continue learning new skills
Accommodations/Working Conditions:
The Maintenance Associate works in every area of the campground. This could mean working outside in hot, cold, wet, windy, humid conditions and includes a lot of walking/driving from one end of the campground to another. It may also include working inside for extended periods of time.
Physical Requirements:
This position is one where the incumbent is required to sit, stand and walk for extended periods of time on a regular basis. The incumbent will also perform a variety of repetitive tasks, including cleaning each site when campers check out and assisting with minor repairs. It also includes carrying and using a variety of tools, along with bending, stretching, reaching and lifting at least 50 pounds.
Benefits:
Spacious Skies is an investor-backed company. Benefits include generous PTO, 30% employee discount on reservations and camp store purchases, ADP LifeCare and LifeMart services and discounts, return and referral bonuses, and most of all—an engaging start-up environment, bright and driven team members, and a quirky growing outdoor hospitality brand ready for your mark.
Spacious Skies Campgrounds appreciates your interest in our company as a place of employment. It is Spacious Skies Campgrounds’ policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. Spacious Skies Campgrounds will provide reasonable accommodations to qualified individuals.