What are the responsibilities and job description for the Service Writer position at Spaktechub?
Company Description
Spaktechub specializes in turning business dreams into reality by helping companies start e-commerce ventures and resolve technical challenges. With a commitment to providing tailored solutions, Spaktechub supports businesses in achieving seamless digital transformations and overcoming technological obstacles.
Role Description
This is a full-time remote role for a Service Writer. The Service Writer will be responsible for interacting with customers, ensuring their satisfaction, and handling service-related inquiries. This role involves maintaining excellent phone etiquette, providing efficient customer service, and utilizing computer literacy to manage service records and communications.
Qualifications
Spaktechub specializes in turning business dreams into reality by helping companies start e-commerce ventures and resolve technical challenges. With a commitment to providing tailored solutions, Spaktechub supports businesses in achieving seamless digital transformations and overcoming technological obstacles.
Role Description
This is a full-time remote role for a Service Writer. The Service Writer will be responsible for interacting with customers, ensuring their satisfaction, and handling service-related inquiries. This role involves maintaining excellent phone etiquette, providing efficient customer service, and utilizing computer literacy to manage service records and communications.
Qualifications
- Strong Phone Etiquette and Customer Service skills
- Customer Satisfaction and Communication skills
- Proficiency in Computer Literacy
- Excellent written and verbal communication skills
- Ability to work independently and remotely
- Previous experience in customer service or a related field is a plus
