What are the responsibilities and job description for the Inside Sales Representative position at Span Alaska?
Description
Position at Span Alaska Transportation
About Us
Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.
Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.
Learn more at spanalaska.com.
About The Role
The Inside Sales Representative position is responsible for assisting customers directly by telephone, email, and/or in-person. Activities often include prospecting new business opportunities, handling inquiries, onboarding, and selling or promoting additional services. May be involved in verifying service offerings and capabilities, tracking and tracing, delivery coordination, and pricing.
This position has no supervisory responsibilities.
What You’ll Do
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The pay rate is posted for this position in Washington. The rate offered will depend upon qualifications and other operational considerations.
Span Alaska Transportation offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, short-term, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death, and dismemberment insurance, prepaid legal services, and adoption assistance. Span offers contribution opportunities to your 401K or Roth accounts with employer matching along with 8 paid holidays a year and tiered paid time off benefits.
At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.
#SAT
Matson is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances. View our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.
Position at Span Alaska Transportation
About Us
Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.
Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.
Learn more at spanalaska.com.
About The Role
The Inside Sales Representative position is responsible for assisting customers directly by telephone, email, and/or in-person. Activities often include prospecting new business opportunities, handling inquiries, onboarding, and selling or promoting additional services. May be involved in verifying service offerings and capabilities, tracking and tracing, delivery coordination, and pricing.
This position has no supervisory responsibilities.
What You’ll Do
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Identifies revenue opportunities within customers' communities through communications, programs and other activities as needed.
- Prospects, qualifies, and generates sales within the company’s established trading partners.
- Ensures prospect identification, planning, account qualification and needs analysis at all prospect levels.
- Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
- Identifies and closes additional purchases of products and services by customers' communities.
- Works closely with Customer Care, Accounting, Account Management, and Business Development.
- Responds to requests from customers for information and gives online presentations.
- Engages in technical discussions with potential clients through demonstrations and presentations.
- Remains knowledgeable and up-to-date on changes and developments in the B2B infrastructure and e-commerce industries.
- Keeps management informed of all activity, including timely preparation of reports.
- Communication Proficiency
- Teamwork
- Technical Capacity
- Bachelor's degree in a technical or business discipline or equivalent experience.
- A minimum of two years in a sales or sales support role.
- Experience specifically in the Transportation, Logistics or Shipping industry.
- Two years in customer service, or role that involves customer interaction.
- This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.
- This position may require up to 15% travel locally, dependent on local customer needs.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The pay rate is posted for this position in Washington. The rate offered will depend upon qualifications and other operational considerations.
Span Alaska Transportation offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, short-term, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death, and dismemberment insurance, prepaid legal services, and adoption assistance. Span offers contribution opportunities to your 401K or Roth accounts with employer matching along with 8 paid holidays a year and tiered paid time off benefits.
At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.
#SAT
Matson is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances. View our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.
